Certified Implementation Specialist-Human Resources Exam (CIS-HR) - Servicenow

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Sample CIS-HR Exam Questions & Explanations

Practice with real question formats, multiple choice options, and detailed answer explanations for Servicenow CIS-HR.

Question #1 Verified Q&A
An HR Admin without the System Admin role can do what? (Choose three.)
A Modify the HR Administration > Properties
B Reset user passwords
C Add users to groups
D Grant roles to users or groups
E Create HR Criteria
F Configure business rules
Correct Answer: Reset user passwords, Add users to groups, Grant roles to users or groups
Question #2 Verified Q&A
After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?
A The Admin follows the same process as with any group membership change.
B The Admin must elevate their role to security_admin to add members to HR groups.
C The Admin can no longer add members to HR groups.
D The Admin must impersonate an HR Admin to add members to HR groups.
Correct Answer: The Admin can no longer add members to HR groups.
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human- resources/task/t_HRRemoveAdminRole.html
Question #3 Verified Q&A
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
A Upload File
B HR Service Template
C HR Profiles<br /> G. HR Criteria
D HR Template
E User Criteria
F Document Template
Correct Answer: Upload File, HR Profiles<br /> G. HR Criteria, User Criteria
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human- resources/task/t_CreateBulkCases.html
Question #4 Verified Q&A
If you have both Admin and HR Admin roles and wanted to configure an Access Control for the<br />
Employee Relations Cases table, what must first be done?
A From the User dropdown in the banner, elevate your role to security_admin
B Nothing would need to be done
C Add the Delegated Developer role to your User record
D Manually add the security_admin role to your User record
Correct Answer: Add the Delegated Developer role to your User record
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human- resources/concept/c_ManageRoles.html
Question #5 Verified Q&A
What type of information does the HR Profile contain?
A Group membership and role information
B User login and department information
C Personal employee data
D A user’s password
Correct Answer: Personal employee data
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human- resources/concept/c_HRProfileRecords.html

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Common questions about the Servicenow CIS-HR certification practice test

How many questions are in the Servicenow CIS-HR practice exam on ExamsQA?
Our CIS-HR (Certified Implementation Specialist-Human Resources Exam) practice question bank currently includes 136 verified questions with comprehensive explanations.
Are the CIS-HR exam practice questions up to date for 2026?
Yes, all Servicenow CIS-HR practice questions are regularly updated and verified against current exam objectives.
Will the CIS-HR practice questions help me pass on my first attempt?
The CIS-HR (Certified Implementation Specialist-Human Resources Exam) question bank is built to mirror the real exam's format and topics, with detailed explanations for every answer so you understand the reasoning — not just memorize responses.
Is there a free demo available for CIS-HR Certified Implementation Specialist-Human Resources Exam?
Yes, ExamsQA offers free demo questions for the CIS-HR exam so you can test the interface and question quality before purchasing full access.