Salesforce Certified Field Service Consultant (FS-Con-101) - Salesforce

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Sample FS-Con-101 Exam Questions & Explanations

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Question #1 Verified Q&A
Universal Containers wants to track how much time each Technician is actively working each day.<br />
<br />
Which two data elements should be captured in order to calculate percentage of time spend actively working.
A Technician work orders completed
B Technician hours traveling
C Technician hours at client location.
D Technician hours per day.
Correct Answer: Technician hours at client location., Technician hours per day.
Question #2 Verified Q&A
Universal Containers (UC) wants to better understand their service business and Field Service Technician terms’ schedules. A Consultant suggested UC start to forecast and plan. Which two abilities does forecasting and planning provide?
A More accurately assign Work Orders based on skills.
B Proactively adjust to address demand fluctuations.
C Proactively adjust Service Contracts.
D More consistently meet customer response times.
Correct Answer: More accurately assign Work Orders based on skills., Proactively adjust to address demand fluctuations.
Question #3 Verified Q&A
Universal Containers would like to provide Field Service Technicians the ability to capture details and customer approval on completed work so that the details can be compiled and sent to the customer electronically. What should a Consultant recommend to meet this requirement?
A Create a custom report.
B Use the standard Service Report
C Use the standard Work Order email template.
D Create a Process Builder to generate a report.
Correct Answer: Use the standard Service Report
Question #4 Verified Q&A
Universal Containers needs to implement a way to track all internal and external work associated with an inbound contact center request. How should a Consultant recommend tracking the work?
A Cases Only
B Cases and Work Orders
C Parent/Child Work Orders
D Work Orders only
Correct Answer: Parent/Child Work Orders
Question #5 Verified Q&A
Universal Containers is implementing Field Service Lightning in multiple European Countries, where pricing varies by product. Which two options should a Consultant recommend when considering the setup and configuration of Price Books?
A Utilize multiple country-specific Price Books.
B Utilize country-specific Price Book Entries.
C Utilize the standard Salesforce Price Book.
D Utilize Standard Global Service Price Book Entries.
Correct Answer: Utilize the standard Salesforce Price Book.

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Common questions about the Salesforce FS-Con-101 certification practice test

How many questions are in the Salesforce FS-Con-101 practice exam on ExamsQA?
Our FS-Con-101 (Salesforce Certified Field Service Consultant) practice question bank currently includes 281 verified questions with comprehensive explanations.
Are the FS-Con-101 exam practice questions up to date for 2026?
Yes, all Salesforce FS-Con-101 practice questions are regularly updated and verified against current exam objectives.
Will the FS-Con-101 practice questions help me pass on my first attempt?
The FS-Con-101 (Salesforce Certified Field Service Consultant) question bank is built to mirror the real exam's format and topics, with detailed explanations for every answer so you understand the reasoning — not just memorize responses.
Is there a free demo available for FS-Con-101 Salesforce Certified Field Service Consultant?
Yes, ExamsQA offers free demo questions for the FS-Con-101 exam so you can test the interface and question quality before purchasing full access.