Certification Preparation For Community Cloud Consultants (CRT-271) - Salesforce

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Sample CRT-271 Exam Questions & Explanations

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Question #1 Verified Q&A
The Capricorn Coffee Community contains a section focused on Coffee Bean Types. That section contains areas focused on Java, Arusha, and Pacamara. A Salesforce Admin needs to make sure that end users can easily discover the Java, Arusha, and Pacamara sections. When setting up the Community, which two steps should a Salesforce Admin take to meet the requirement? Choose 2 answers
A Enable Feed Tracking for these topics
B Assign relevant articles to a group
C Make sure subtopics are enabled in the page headline
D Add the More Topics link to the navigation menu
Correct Answer: Assign relevant articles to a group, Make sure subtopics are enabled in the page headline
Question #2 Verified Q&A
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account: •<br />
120,000 partner accounts• Minimize the number of partner account roles• Partner account is made<br />
up of sales employees and sales managers• Sales employees only have access to their data• Sales managers have access to all sales employees data. What are the two most efficient ways for the Salesforce Admin to fulfil these requirements? Choose 2 answers
A Make the sales manager the Super User on the partner account
B Use sharing rules to grant sales managers access to sales employees' data
C Set up partner accounts with two roles
D Set up partner accounts with one role
Correct Answer: Set up partner accounts with two roles, Set up partner accounts with one role
Question #3 Verified Q&A
Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?
A Select the Customer Channel in article setup
B Create the article in the Community Management console
C Add a Featured Topic in the Community Management console
D Publish the Community so the changes take effect
Correct Answer: Publish the Community so the changes take effect
Question #4 Verified Q&A
Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:• Five active Communities• Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container• Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?
A Access all Communities via mobile browser using the Community URL
B Access four template -based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
C Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser
D Access all Communities via Salesforce1 iOS app
Correct Answer: Access four template -based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
Question #5 Verified Q&A
Universal Containers builds a Customer Community on the Napili template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a 'My Cases' list view. How should a Salesforce Admin set the record list component properties?
A Use the Case object, return five records, use the 'My Cases' list view, and disable public access
B Use the Case object with compact layout, return five records, and use the 'My Cases' list view
C Use the 'My Cases' list view with compact layout, return five records, and disable public access
D Use the Case object with full layout, return five records, and use the 'My Cases' list view
Correct Answer: Use the Case object, return five records, use the 'My Cases' list view, and disable public access

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Frequently Asked Questions

Common questions about the Salesforce CRT-271 certification practice test

How many questions are in the Salesforce CRT-271 practice exam on ExamsQA?
Our CRT-271 (Certification Preparation For Community Cloud Consultants) practice question bank currently includes 290 verified questions with comprehensive explanations.
Are the CRT-271 exam practice questions up to date for 2026?
Yes, all Salesforce CRT-271 practice questions are regularly updated and verified against current exam objectives.
Will the CRT-271 practice questions help me pass on my first attempt?
The CRT-271 (Certification Preparation For Community Cloud Consultants) question bank is built to mirror the real exam's format and topics, with detailed explanations for every answer so you understand the reasoning — not just memorize responses.
Is there a free demo available for CRT-271 Certification Preparation For Community Cloud Consultants?
Yes, ExamsQA offers free demo questions for the CRT-271 exam so you can test the interface and question quality before purchasing full access.