Salesforce Certified Community Cloud Consultant Exam (Community Cloud Consultant) - Salesforce

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Sample Community Cloud Consultant Exam Questions & Explanations

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Question #1 Verified Q&A
Universal Containers builds their customer Community on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?
A From the Community Workspaces
B From the Community site
C From the All Communities setup page
D From the Community Builder
Correct Answer: From the Community Workspaces
Question #2 Verified Q&A
The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?<br />
<br />
Select one or more of the following:
A Use a Share Group
B Use a Public Group
C Use the role hierarchy
D Use a Sharing Set
Correct Answer: Use a Sharing Set
Question #3 Verified Q&A
Universal Containers needs to match the color scheme of their Customer Service Template-based Community with Universal Containers' branding colors.<br />
<br />
What is the most efficient way to accomplish this task7
A Download HTML/CSS from the company's website and upload it inside the Experience Builder.
B Get HEX codes for branding colors from the company's website and manually add them inside the Branding Editor.
C Upload the company logo to generate a color palette that matches the company's branding color.
D Select an available color scheme inside the Branding Editor that most closely matches the<br /> company's branding colors.
Correct Answer: Upload the company logo to generate a color palette that matches the company's branding color.
Question #4 Verified Q&A
Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own. Which two license types should UC's Salesforce administrator recommend? Choose 2 answers<br />
<br />
Select one or more of the following:
A Customer Community Login
B Customer Community
C Customer Community Plus
D Customer Community Plus Login
Correct Answer: Customer Community Plus, Customer Community Plus Login
Question #5 Verified Q&A
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?<br />
<br />
Select one or more of the following:
A Partner Central
B Salesforce Tabs + Visualforce
C Customer Account Portal
D Customer Service
Correct Answer: Customer Service

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Common questions about the Salesforce Community Cloud Consultant certification practice test

How many questions are in the Salesforce Community Cloud Consultant practice exam on ExamsQA?
Our Community Cloud Consultant (Salesforce Certified Community Cloud Consultant Exam) practice question bank currently includes 288 verified questions with comprehensive explanations.
Are the Community Cloud Consultant exam practice questions up to date for 2026?
Yes, all Salesforce Community Cloud Consultant practice questions are regularly updated and verified against current exam objectives.
Will the Community Cloud Consultant practice questions help me pass on my first attempt?
The Community Cloud Consultant (Salesforce Certified Community Cloud Consultant Exam) question bank is built to mirror the real exam's format and topics, with detailed explanations for every answer so you understand the reasoning — not just memorize responses.
Is there a free demo available for Community Cloud Consultant Salesforce Certified Community Cloud Consultant Exam?
Yes, ExamsQA offers free demo questions for the Community Cloud Consultant exam so you can test the interface and question quality before purchasing full access.