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Salesforce Certified Community Cloud Consultant Exam (Community Cloud Consultant) - Salesforce Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
288 Total Questions
1
Question
Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?
Options
A Select the Enable Customer Community user option in the Partner contact in Salesforce
B Create Partner users as members in the Customer Community and send login details to the users
C Include the partner profile as a member of the Community for customers.
D Add the Customer community to the Partner Community user profile
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2
Question
Universal Containers recently rolled out a Community to its partners.

The internal sales team has the following requirements: Ability to support the addition of 50 new partners every month. Ability to pass leads to the partners. Continue to have access to the leads after transfer to a partner. Access to the Opportunity when the partner converts the lead. Leads should be visible to only the partner who is working on the lead.

Which sharing option should the Salesforce Administrator choose to meet the requirement for internal users?
Options
A Allow partner users to manually share the Leads and Opportunities with internal users.
B Use Sharing Sets to share Leads and Opportunities so internal users can automatically access those records.
C Create Lead and Opportunity Sharing Rules that share those records to a public group of partner users.
D Set OWD (Organization-Wide Default) to Private, create a sharing rule for Leads and Opportunities,
and implement the Lead Inbox component.
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3
Question
Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users. How should the Salesforce Admin address this issue?
Options
A Create a custom case page for Guest users and add required fields.
B Create a Global Action and update the layout to include required fields.
C Create a new Case page in Community Builder and include required fields.
D Create a record type for Guest users and associate to the Case page layout.
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4
Question
Universal Containers wants to build a Community for all their employees. Currently, some of their employees are NOT Salesforce users. How should the Salesforce Admin enable access to the Community for the users who are currently NOT Salesforce users?
Options
A Add the users to the Community as members
B Create the users as contacts and enable them as Community users
C Allow the users to self -register to the Community
D Create the users in Salesforce and add their profile to the Community
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5
Question
Universal Containers has been using WordPress to publish product specifications, and using AEM (Adobe Experience Manager) for web assets. The VP of Sales wants to improve the Partner experience by making these resources available to Partners in their Community. What should the Community Cloud consultant do to meet these requirements?
Options
A Use CMS Connect to bring both sets of resources into the Community
B Use the native Content Transformation tool to convert the resources into Knowledge articles
C Consolidate work into WordPress and use CMS Connect in the Community
D Create Knowledge articles that link to the relevant documents in both systems
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