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Salesforce Certified Community Cloud Consultant Exam (Community Cloud Consultant) - Salesforce Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
288 Total Questions
1
Question
You want to make sure that you drive adoption, monitor engagement, and build a vibrant community. What should an Administrator do to achieve this?
Options
A Ensure that you have community promotions built into your Journey Builder on Marketing Cloud
B Develop Reports and Dashboards built of the Network Object to understand insights from your communit
C Develop a lightning component that runs frequent promotions
D Build up a network of brand ambassadors and make them moderators in your community
E Install the Communities Reports and Dashboards package from the AppExchange
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2
Question
Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users. How should the Salesforce Admin address this issue?
Options
A Create a custom case page for Guest users and add required fields.
B Create a Global Action and update the layout to include required fields.
C Create a new Case page in Community Builder and include required fields.
D Create a record type for Guest users and associate to the Case page layout.
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3
Question
Universal Containers recently rolled out a Community to its partners.

The internal sales team has the following requirements: Ability to support the addition of 50 new partners every month. Ability to pass leads to the partners. Continue to have access to the leads after transfer to a partner. Access to the Opportunity when the partner converts the lead. Leads should be visible to only the partner who is working on the lead.

Which sharing option should the Salesforce Administrator choose to meet the requirement for internal users?
Options
A Allow partner users to manually share the Leads and Opportunities with internal users.
B Use Sharing Sets to share Leads and Opportunities so internal users can automatically access those records.
C Create Lead and Opportunity Sharing Rules that share those records to a public group of partner users.
D Set OWD (Organization-Wide Default) to Private, create a sharing rule for Leads and Opportunities,
and implement the Lead Inbox component.
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4
Question
Universal Containers builds their customer Community on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?
Options
A From the Community Workspaces
B From the Community site
C From the All Communities setup page
D From the Community Builder
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5
Question
An organisation's administrator is tasked with setting up and configuring Reputation within a new community. Per the provided requirements, there should be 5 (five) total reputation levels and the point range of the highest level must start at 5001 points. Which three tasks must occur in order to successfully deploy Reputation, per the requirements? Choose 3 answers

Select one or more of the following:
Select 3
Options
A Configuration point ranges for the levels
B Provide a custom name for each reputation level
C Upload a badge image for each reputation level
D Enable setup and display of reputation levels
E Remove and add reputation levels as required
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