Microsoft Teams Voice Engineer (MS-720) - Microsoft

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Sample MS-720 Exam Questions & Explanations

Practice with real question formats, multiple choice options, and detailed answer explanations for Microsoft MS-720.

Question #1 Verified Q&A
DRAG DROP You are replacing the on-site PBX at the Georgia warehouse with Teams. You need to maintain the functionality of the PBX after migrating to Teams. Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.<br />
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NOTE: Each correct selection is worth one point.<br />
<br />
<img src="https://examsqa.com/storage/question-images/microsoft-teams-voice-engineer-ms-720_page_3_Im2.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" />
Explanation:
<img src="https://examsqa.com/storage/question-images/microsoft-teams-voice-engineer-ms-720_page_4_Im3.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" /><br />
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Reference: https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies
Question #2 Verified Q&A
You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/getting-phone-numbers-for-your-users
Question #3 Verified Q&A
You are configuring the new call queue to replace the response group.<br />
<br />
Which setting should you disable to ensure that the agents can receive calls from the call queue?
A Round robin
B Conference mode
C Attendant routing
D Music on hold
Correct Answer: Conference mode
Question #4 Verified Q&A
You need to assign a phone number to User1 to meet the technical requirements. HOTSPOT How should you complete the command? To answer, select the appropriate options in the answer<br />
<br />
NOTE: Each correct selection is worth one point.<br />
<br />
<img src="https://examsqa.com/storage/question-images/microsoft-teams-voice-engineer-ms-720_page_5_Im4.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" /><br />
<br />
area.
Explanation:
<img src="https://examsqa.com/storage/question-images/microsoft-teams-voice-engineer-ms-720_page_5_Im5.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" /><br />
<br />
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps<br />
<br />
Reference:
Question #5 Verified Q&A
HOTSPOT You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer are<br />
<br />
<img src="https://examsqa.com/storage/question-images/microsoft-teams-voice-engineer-ms-720_page_6_Im6.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" />
A NOTE: Each correct selection is worth one point.
Explanation:
<img src="https://examsqa.com/storage/question-images/microsoft-teams-voice-engineer-ms-720_page_6_Im7.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" />

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Frequently Asked Questions

Common questions about the Microsoft MS-720 certification practice test

How many questions are in the Microsoft MS-720 practice exam on ExamsQA?
Our MS-720 (Microsoft Teams Voice Engineer) practice question bank currently includes 121 verified questions with comprehensive explanations.
Are the MS-720 exam practice questions up to date for 2026?
Yes, all Microsoft MS-720 practice questions are regularly updated and verified against current exam objectives.
Will the MS-720 practice questions help me pass on my first attempt?
The MS-720 (Microsoft Teams Voice Engineer) question bank is built to mirror the real exam's format and topics, with detailed explanations for every answer so you understand the reasoning — not just memorize responses.
Is there a free demo available for MS-720 Microsoft Teams Voice Engineer?
Yes, ExamsQA offers free demo questions for the MS-720 exam so you can test the interface and question quality before purchasing full access.