Microsoft Teams Voice Engineer (MS-720) - Microsoft Exam Questions

You have a Microsoft Teams Phone deployment. You need to implement Local Media Optimization for Direct Routing users at a site.

Users at the site frequently perform the following actions: Park calls. Place calls on hold. Transfer calls to other users. Escalate calls to conference calls .

Which action will be affected by implementing Local Media Optimization? A- Park calls. B.

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort. Solution: You configure the call queue to use a team and a channel. Does this meet the goal?

You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC). A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls.

What is a possible cause of the issue? A.

You need to connect the analog intercoms to Teams Phone.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point. A.

You have a Microsoft Teams Phone deployment and a Survivable Branch Appliance (SBA) at a site. You add a new Teams user. You need to ensure that the user at the site can place and receive PSTN calls in the event of an internet outage.

What should you do? A.