Troubleshooting Microsoft Exchange Online (MS-220) - Microsoft

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Sample MS-220 Exam Questions & Explanations

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Question #1 Verified Q&A
HOTSPOT Which roles should Admin1 assign to HR and technical support department members? To answer,<br />
select the appropriate options in the answer area.<br />
<br />
NOTE: Each correct selection is worth one point.<br />
<br />
<img src="https://examsqa.com/storage/question-images/troubleshooting-microsoft-exchange-online-ms-220_page_3_Im2.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" />
Explanation:
<img src="https://examsqa.com/storage/question-images/troubleshooting-microsoft-exchange-online-ms-220_page_3_Im3.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" />
Question #2 Verified Q&A
You need to investigate the issue reported by User1. What should you review?
A the non-owner mailbox access report
B the mailbox audit log for User1 s mailbox
C the sign-in logs
D the mailbox audit log for the shared mailbox
Correct Answer: the mailbox audit log for the shared mailbox
Question #3 Verified Q&A
You need to troubleshoot the Outlook issue reported by User6.<br />
<br />
Which port is blocked on the client computer?
A 443
B 110
C 587
D 25
Correct Answer: 25
Question #4 Verified Q&A
You need to resolve the issue reported by Admin2.<br />
<br />
Which role should you assign to Admin2?
A Editor
B Publishing Author
C Non-Editing Author
D Author
Correct Answer: Publishing Author
Question #5 Verified Q&A
HOTSPOT You need to resolve the issue reported by the Fabrikam, Inc. users.<br />
<br />
How should you complete the command? To answer, select the appropriate options in the answer area.<br />
<br />
NOTE: Each correct selection is worth one point.<br />
<img src="https://examsqa.com/storage/question-images/troubleshooting-microsoft-exchange-online-ms-220_page_4_Im4.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" />
Explanation:
<img src="https://examsqa.com/storage/question-images/troubleshooting-microsoft-exchange-online-ms-220_page_5_Im5.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" />
<img src="https://examsqa.com/storage/question-images/troubleshooting-microsoft-exchange-online-ms-220_page_4_Im4.jpg" alt="Explanation image" style="max-width: 100%; height: auto;" />

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Frequently Asked Questions

Common questions about the Microsoft MS-220 certification practice test

How many questions are in the Microsoft MS-220 practice exam on ExamsQA?
Our MS-220 (Troubleshooting Microsoft Exchange Online) practice question bank currently includes 105 verified questions with comprehensive explanations.
Are the MS-220 exam practice questions up to date for 2026?
Yes, all Microsoft MS-220 practice questions are regularly updated and verified against current exam objectives.
Will the MS-220 practice questions help me pass on my first attempt?
The MS-220 (Troubleshooting Microsoft Exchange Online) question bank is built to mirror the real exam's format and topics, with detailed explanations for every answer so you understand the reasoning — not just memorize responses.
Is there a free demo available for MS-220 Troubleshooting Microsoft Exchange Online?
Yes, ExamsQA offers free demo questions for the MS-220 exam so you can test the interface and question quality before purchasing full access.