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Troubleshooting Microsoft Exchange Online (MS-220) - Microsoft Exam Questions

Last updated on August 20, 2026

97% Exam Compliance
105 Total Questions
1
Question
HOTSPOT A company creates a resource mailbox named Conference Room. Recipients outside the company do not receive confirmations after they schedule meetings with the You need to ensure that the recipients receive meeting confirmations. conference room. How should you complete the command? To answer, select the appropriate options in the answer area

NOTE: Each correct selection is worth one point.

Exhibit Question image
HOTSPOT
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2
Question
A company uses Exchange Online. Journaling is enabled for external emails only. The administrator notices that the journaling mailbox is unreachable and that journal reports were not delivered for the past couple of days. The administrator resolves the mailbox issue. You need to ensure that even if the primary journaling mailbox is unreachable, the journal reports will be delivered.

What should you do?
Options
A Create a separate journal rule.
B Edit the journal rule to include all messages.
C Add an alternate journaling mailbox.
D Configure the MessageExpirationTimeout interval.
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3
Question
A company uses Exchange Online. A user configures a Microsoft Outlook rule to forward email to external recipients. The user reports that emails are not being automatically forwarded. You need to resolve the issue. What should you configure?
Options
A Data loss prevention rule
B Anti-phishing policy
C Connection filter policy
D Anti-spam policy
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4
Question
DRAG DROP A company uses Exchange Online and deploys Office 365 Message Encryption (OME). Users do not experience the seamless OME capabilities when they receive encrypted email. They continue to receive encrypted email with the previous HTML attachment format You need to ensure that users stop receiving encrypted emails with the old format. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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5
Question
HOTSPOT A company uses a Microsoft Exchange Server 2019 hybrid environment. The company is migrating mailboxes to Exchange Online in batches. You observe that a migration batch did not complete. You need to identify the mailboxes that were not migrated to Exchange Online. How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Exhibit
HOTSPOT
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