Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) (MB-910) - Microsoft

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Sample MB-910 Exam Questions & Explanations

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Question #1 Verified Q&A
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution.<br />
<br />
NOTE: Each correct selection is worth one point.
A Customer Voice survey
B Enterprise Asset Management
C Customer Service Hub
D Event management
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/overview
Question #2 Verified Q&A
DRAG DROP A company uses Dynamics 365 Marketing. Marketing team members must be able to group related customers for campaigns, market research, and surveys. What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.<br />
<br />
NOTE: Each correct selection is worth one point.<br />
<br />
<img src="https://examsqa.com/storage/question-images/microsoft-dynamics-365-fundamentals-customer-engagement-apps-crm-mb-910_page_2_Im2.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" />
Explanation:
<img src="https://examsqa.com/storage/question-images/microsoft-dynamics-365-fundamentals-customer-engagement-apps-crm-mb-910_page_3_Im3.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" /><br />
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Box 1: You cannot use marketing segments in a campaign.<br />
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Box 2: You can only use one type of marketing list (a subscription list) for customer journeys. You can use any type of marketing segment for customer journeys.<br />
<br />
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/segments-vs-lists
Question #3 Verified Q&A
HOTSPOT A company plans to implement Dynamics 365 Marketing.<br />
For each of the following statements, select Yes if the statement is true. Otherwise, select No.<br />
<br />
NOTE: Each correct selection is worth one point.<br />
<br />
<img src="https://examsqa.com/storage/question-images/microsoft-dynamics-365-fundamentals-customer-engagement-apps-crm-mb-910_page_4_Im4.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" />
Explanation:
<img src="https://examsqa.com/storage/question-images/microsoft-dynamics-365-fundamentals-customer-engagement-apps-crm-mb-910_page_4_Im5.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" /><br />
<br />
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/segmentation-lists-subscriptions
Question #4 Verified Q&A
HOTSPOT A company has implemented Dynamics 365 Marketing. You need to implement apps to meet the company’s business requirements. Which app should you use? To answer, select the appropriate options in the answer area.<br />
<br />
NOTE: Each correct selection is worth one point.<br />
<br />
<img src="https://examsqa.com/storage/question-images/microsoft-dynamics-365-fundamentals-customer-engagement-apps-crm-mb-910_page_5_Im6.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" />
Explanation:
<img src="https://examsqa.com/storage/question-images/microsoft-dynamics-365-fundamentals-customer-engagement-apps-crm-mb-910_page_6_Im7.jpg" alt="Exhibit" style="max-width: 100%; height: auto;" /><br />
<br />
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/overview https://docs.microsoft.com/en-gb/dynamics365/marketing/linkedin-lead-gen-integration
Question #5 Verified Q&A
A company integrates LinkedIn Campaign Manager with Dynamics 365 Marketing.<br />
<br />
Which two actions can the company perform using out-of-the-box features? Each correct answer presents a complete solution.<br />
<br />
NOTE: Each correct selection is worth one point.
A Generate leads from LinkedIn.
B Schedule and publish social posts.
C Create email templates for LinkedIn messages.
D Create and publish events on LinkedIn.
Explanation:
Reference: https://seelogic.co.uk/technologies/dynamics-365/marketing-on-linkedin-with-dynamics-365- marketing/

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How many questions are in the Microsoft MB-910 practice exam on ExamsQA?
Our MB-910 (Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)) practice question bank currently includes 159 verified questions with comprehensive explanations.
Are the MB-910 exam practice questions up to date for 2026?
Yes, all Microsoft MB-910 practice questions are regularly updated and verified against current exam objectives.
Will the MB-910 practice questions help me pass on my first attempt?
The MB-910 (Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)) question bank is built to mirror the real exam's format and topics, with detailed explanations for every answer so you understand the reasoning — not just memorize responses.
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