Selling HP Personal Systems Services 2018 (HP2-H65) - HP

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Sample HP2-H65 Exam Questions & Explanations

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Question #1 Verified Q&A
Which types of HP Services contracts are available to your customers? (Select two.)
A Durational
B Adjustable
C Standard
D Transactional
E Custom
Question #2 Verified Q&A
Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy? (Select two.)
A They need to standardize IT implementations (global/multi-national, multi-location).
B They need to increase security for sensitive data.
C They need to get reports about their IT performance environment.
D They need to shift the IT focus/time from deployment tasks to core business activities.
E They need IT resources focused on innovation.
Question #3 Verified Q&A
A customer states that the standard base warranty is sufficient. How should you respond?
A 80% of customers who start with the standard base warranty will pay for enhanced service<br /> coverage before the standard warranty expires.
B The standard base warranty only lasts 30 days. You might as well start by buying services to provide greater protection lor your devices.
C The price difference between services and hardware is so little. Does it make sense to only count on the standard base warranty?
D With a base warranty, you cannot choose the service level or the repair method. Can you afford to wait if repairs are needed? What happens after the base warranty expires?
Correct Answer: The standard base warranty only lasts 30 days. You might as well start by buying services to provide greater protection lor your devices.
Question #4 Verified Q&A
What protects the customer against manufacturing defects, but has limited support coverage, service level, and duration, and the customer has no option for the repair SLA and method?
A Offsite Repair
B Defective Media Retention
C HP Services offerings within the Deploy stage
D HP base warranty
Correct Answer: Defective Media Retention
Question #5 Verified Q&A
Your customer Just hired 2.000 employees and needs 2.000 notebooks. Unfortunately, their IT staff is busy with several IT infrastructure projects. Which services would you offer this customer to deploy and ensure devices are ready on their employees' first day?
A Next Business Day Onsite
B Configuration and Installation Services
C Priority Services and Configuration Services
D Data Migration Services
Correct Answer: Priority Services and Configuration Services

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Our HP2-H65 (Selling HP Personal Systems Services 2018) practice question bank currently includes 35 verified questions with comprehensive explanations.
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Yes, all HP HP2-H65 practice questions are regularly updated and verified against current exam objectives.
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The HP2-H65 (Selling HP Personal Systems Services 2018) question bank is built to mirror the real exam's format and topics, with detailed explanations for every answer so you understand the reasoning — not just memorize responses.
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