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Selling HP Personal Systems Services 2018 (HP2-H65) - HP Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
35 Total Questions
1
Question
What does the HP Partner First Portal allow partners to do? (Select two.)
Select 2
Options
A access information about HP hardware & services
B register and track services
C check warranty coverage
D create a quote
E access business selling tools, training, and other resources such as HP Sales Central
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2
Question
When an HP Partner First Services reseller engages the help of a Services Contract Specialist Distributor to determine special pricing, who leads the sale with the customer?
Options
A Contractual Services area manager
B HP Partner First Services reseller
C Services Contract Specialist Distributor
D HP Partner Account Manager
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3
Question
Which two discovery questions would help you decide if a potential customer is ready for a conversation about the Configure services? (Select two.)
Select 2
Options
A How do you manage the complexity of dealing with your devices, network, and software Issues?
B What if you could reassign your IT staff to core business functions instead of spending time managing device rollouts?
C Do you have employees who travel frequently?
D How do your employees currently migrate their data?
E How do you make changes to BIOS settings for the new PCs that arrive at your site?
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4
Question
In the Configure stage of the services lifecycle. What is the Image and Application Service? (Select two.)
Select 2
Options
A the ability to build new PC images per customer specifications
B the ability to include the customer logo during the booting process
C the ability to protect PCs with physical anti-theft tagging
D the ability to load old BIOS versions on new devices
E the ability to modify, validate, and test customer-supplied images
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5
Question
Which portal is the global gateway for the tools and resources you need to do business with HP?
Options
A HP Cross Sell Solution
B HP Partner First Portal
C HP Sales Central
D HP Market Pro
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