Avaya Aura ContactCenter Implementation Exam (6210) - AVAYA

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Sample 6210 Exam Questions & Explanations

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Question #1 Verified Q&A
You have created a new application (script) in Orchestration Designer (OD).<br />
<br />
Which configuration steps in OD will allow you to place a test call to the new application?
A Select Call Router > Application Routes > CDNs > Configured Routes > Add > Select Application ><br /> Save
B Select CDNs > Add Application > Save
C Select Application > Routes > Add Application > Save
D Select Application Routes > CDNs > Configured Routes > Select Application > Save
Correct Answer: Select Application > Routes > Add Application > Save
Question #2 Verified Q&A
From the High Availability (HA) utility under Configuration, which menu selection can be used to<br />
validate that the Active and Standby servers are running?
A System
B Server Mode
C CC Configuration
D Notifications
Correct Answer: System
Question #3 Verified Q&A
When performing a database restore, Avaya Aura® Contact Center (AACC) services must be shut- down before starting the restore.<br />
<br />
How are these services shut-down?
A The database utility performs the shut-down automatically.
B Use the Windows Services utility to manually shut-down the services.
C Use the System Control and Monitor utility to manually shut-down the services.
D Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.
Correct Answer: Use the System Control and Monitor utility to manually shut-down the services.
Question #4 Verified Q&A
A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup. In which default location should the engineer look to determine the success of the backup?
A D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log
B D:\Avaya\Logs\Common Components\CC_DBMaintenance
C D:\Logs\Common Components\DBMaintenance.log
D C:\Contact Center\Logs\Common Components\DBMaintenance.log
Correct Answer: D:\Logs\Common Components\DBMaintenance.log
Question #5 Verified Q&A
Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature. After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?
A From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics
B From Windows > Administrative Tools > Services > Web Statistics
C From Windows > Apps > Multimedia Dashboard > Web Statistics
D From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web<br /> Statistics
Correct Answer: From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics

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Our 6210 (Avaya Aura ContactCenter Implementation Exam) practice question bank currently includes 124 verified questions with comprehensive explanations.
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