Logo ExamsQA
Exit
Official Bank 0/124

Avaya Aura ContactCenter Implementation Exam (6210) - AVAYA Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
124 Total Questions
1
Question
Contact Center License Manager provides central control and administration of licensing for Avaya Aura® Contact Center (AACC). Before installing the AACC software, you must choose a license type and a licensing mechanism. The licensing options available to you depend on your Contact Center solution type (AML-based or SIP-enabled), and on the ordering process you use.

Which three license types does Contact Center License Manager support? (Choose three.)
Select 3
Options
A Corporate Enterprise
B Nodal Enterprise
C Campus Network Control Center
D Nodal Network Control Center
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

2
Question
You have installed an Avaya Aura® Contact Center (AACC) system with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). Which component is responsible for pushing the non-voice contacts to Avaya Aura® Agent Desktop?
Options
A CCT
B CСMA
C CCMS
D ССММ
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

3
Question
A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup. In which default location should the engineer look to determine the success of the backup?
Options
A D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log
B D:\Avaya\Logs\Common Components\CC_DBMaintenance
C D:\Logs\Common Components\DBMaintenance.log
D C:\Contact Center\Logs\Common Components\DBMaintenance.log
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

4
Question
Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which multimedia prefix is used for an Outbound skillset?
Options
A OB_
B VM_
C EM_
D IM_
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

5
Question
You are installing Avaya Agent Desktop (AAD) on an agent PC.

Which three Microsoft software components must be installed? (Choose three.)
Select 3
Options
A Microsoft .NET Framework 4.5.2
B Microsoft Internet Explorer 10.0 (32-bit) or 11.0 (32-bit)
C Microsoft WinPcap
D Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

Finish Practice?

Are you sure you want to finish? This will end your practice session.