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Salesforce Nonprofit Cloud Consultant (NP-Con-102) - Salesforce Exam Questions

Last updated on July 22, 2026

97% Exam Compliance
266 Total Questions
1
Question
A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it.

What is the outcome when a system admin attempts to delete this Household Account record?
Options
A Since Closed/Won donations are associated with the Account record, an error message displays.
B The Household Account record and its standard related records remain.
C Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.
D The Household Account record and its standard related records are deleted.
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2
Question
A nonprofit organization using NPSP does a lot of mailings and wants to ensure states and countries are entered accurately into Salesforce. The nonprofit has heard about State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists for NPSP?
Select 2
Options
A NPSP Data Import object doesn't support State and Country abbreviations in picklist form
B State and Country Picklist values can only be configured on the Address object
C Predefined State and Country abbreviations on Address records must be used
D The Individual ("Bucket") account model does not support State and Country Picklists
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3
Question
A case manager wants to assign a group of services to a client.

What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?
Options
A A Program with Action Item Templates
B A Program with Goals
C A new Case Plan
D A Program with Goals and Action Item Templates
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4
Question
A member of the donation processing team wants to set up different batch data input configurations
for different donation types.

Which feature should the consultant recommend to make processing different donation batches consistent?
Options
A Engagement Plan Templates
B Gift Entry Templates
C Data Import Wizard
D Advanced Mapping
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5
Question
A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.

How should the consultant advise them to configure this in NPSP?
Options
A Set up Automatic Opportunity Contact Roles and enter Honoree for Honoree Opportunity Contact Role.
B Enable Advanced Mapping and map the Honoree to Honoree Opportunity Contact Role.
C Set the Contact Role for individual Opportunities to Honoree.
D In the New Donation entry screen populate the Honoree lookup field.
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