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Salesforce Nonprofit Cloud Consultant (NP-Con-102) - Salesforce Exam Questions

Last updated on July 22, 2026

97% Exam Compliance
266 Total Questions
1
Question
A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?
Options
A Delete the values in the phone and email fields
B Select the Do Not Email, Do Not Contact, and Email Opt Out fields
C Select the Deceased field
D Delete the Contact record
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2
Question
A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it.

What is the outcome when a system admin attempts to delete this Household Account record?
Options
A Since Closed/Won donations are associated with the Account record, an error message displays.
B The Household Account record and its standard related records remain.
C Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.
D The Household Account record and its standard related records are deleted.
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3
Question
A nonprofit using NPSP wants to track fundraising, courses, and training participation in Salesforce.

What should the consultant discuss with the nonprofit?
Options
A Add Program Management Module to track courses and training participation.
B Use Education Data Architecture to track fundraising, courses, and training participation.
C Use Engagement Plans for donor engagement that includes courses and training participation.
D Add Volunteers for Salesforce to track courses and training participation.
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4
Question
A case manager wants to assign a group of services to a client.

What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?
Options
A A Program with Action Item Templates
B A Program with Goals
C A new Case Plan
D A Program with Goals and Action Item Templates
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5
Question
A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.

How should the consultant advise them to configure this in NPSP?
Options
A Set up Automatic Opportunity Contact Roles and enter Honoree for Honoree Opportunity Contact Role.
B Enable Advanced Mapping and map the Honoree to Honoree Opportunity Contact Role.
C Set the Contact Role for individual Opportunities to Honoree.
D In the New Donation entry screen populate the Honoree lookup field.
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