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Salesforce User Experience (UX) Designer Exam (Plat UX-101) - Salesforce Exam Questions

Last updated on July 22, 2026

97% Exam Compliance
167 Total Questions
1
Question
A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK’s service representatives. The service representatives work on multiple support cases hour, accessing them viaqueues, calls, or live chat.

Which console navigation feature would NOT be relevant to the designer recommendation?
Options
A A split list of recordsand individual record detail can see on the same screen.
B More than one detail item can be open at a time.
C Multiple subtabs can be beneath a single parent record.
D Service representatives with lower resolution monitors will have a better user experience.
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2
Question
Cloud Kicks wants its Salesforce app to represent company branding and comply with Web Content Accessibility Guidelines (WCAG) 2.1.

What should they consider about themes and branding?
Options
A The color palette is auto-generated based on the brand color to be WCAG compliant.
B Salesforce automatically updates the selected brand color to make it accessible; this should overridden to select the colors manually.
C There is a default WCAG complaint Salesforce color theme; only brand color can be updated.
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3
Question
A UX Designer needs to restyle a Lightning Web Component (LWC) to meet brand guidelines.

Which key consideration about that LWC should the UX designer be aware of?
Options
A Only the body, footer, and header helper components can be styled using styling hooks.
B The model cannot be styled using styling hooks
C Only the main Lightning Modal component can be styled using styling hooks.
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4
Question
A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to a Salesforce org. Whichtwo resources should help accomplish this? Choose 2 answers
Select 2
Options
A Lightning Web Component Recipes App
B Lightning Design System Website
C Local Development Server
D Develop Center’s Lightning Component Library
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5
Question
A sales representativewants to personalize their own user experience.

Which two recommendations should be made to provide more intuitive access regularly used content? Choose 2 answers
Select 2
Options
A Customizethe Home page experience.
B Personalize the Navigation bar.
C Set up Quick Links in the Utility bar.
D Create shortcuts Favorites.
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