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B2C Solution Architect certification (ARCH-302) - Salesforce Exam Questions

Last updated on July 22, 2026

97% Exam Compliance
150 Total Questions
1
Question
A merchant wants to store past purchase history in Marketing Cloud to use for segmentation and personalization of promotional emails. All data must be encrypted at rest to comply with the merchant's security standards.

Which solution is appropriate?
Options
A Tokenized Sending
B Transparent Data Encryption
C Shield Platform Encryption
D Field Level Encryption
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2
Question
A retail company uses B2C Commerce and Marketing Cloud to enable cross-cloud communication on behalf of its customers. As part of the newsletter signup journey, the company would like to send a coupon code to each customer 3 days after registration. Once the coupon code has been redeemed, the company would like to alter the customer's journey to stop reminder emails.

Which two configuration steps should a Solution Architect take to ensure the customer's journey is updated after the coupon code is used? Choose 2 answers
Select 2
Options
A Create a service definition in B2C Commerce that points to Marketing Cloud's SOAP API.
B After purchase, use Marketing Cloud to request coupon redemption details from the B2C Commerce service definition.
C Create a service definition in B2C Commerce that points to Marketing Cloud's REST API.
D After purchase, use the B2C Commerce service definition to send redemption data to Marketing Cloud.
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3
Question
Northern Trail Outfitters (NTO) has an ERP application where all customer orders are stored. There are millions of older records stored in the ERP application and some customers may have thousands of individual orders. Additionally, some orders contain personally identifiable information (PII) that, due to company policy, can only be stored in ERP. NTO would like the five most recent orders displayed on the account page in Salesforce.

What are three justifications for using Salesforce Connect in this solution? Choose 3 answers
Select 3
Options
A Integrating external data without writing custom code
B Need access to all external data in near real-time
C Accessing external data using workflows and triggers
D The external data is changing frequently
E Need real-time access to a small fraction of external data
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4
Question
Universal Containers (UC) uses B2C Commerce, Marketing Cloud, and Salesforce OMS for their online sales capabilities. Given recent logistics constraints and challenges, many customers are asking UC
for the ability to make their purchases online but pick them up at a local store or location (BOPIS).

Which consideration should a Solution Architect keep in mind when designing a solution for UC that would allow for this functionality?
Options
A Manage B2C Commerce geolocation data for stores on an order by order basis.
B Manage inventory data inside of B2C Commerce so it is easier to parse by store.
C Manage inventory data inside of Salesforce OMS so it is easier to parse by store.
D Marketing Cloud Mobile Push is required for this solution and must be enabled.
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5
Question
Given that a company wants the purchase data from B2C Commerce In Sales Cloud, what standard objects from Sales Cloud should a Solution Architect map to B2C Commerce objects?
Options
A Account, Order, Pricebook
B Profile, Order, Opportunity
C Individual, Opportunity, Purchase
D Contact, Order, Product
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