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Salesforce Certified Slack Administrator (Slack-Admn-201) - Salesforce Exam Questions

Last updated on July 22, 2026

97% Exam Compliance
206 Total Questions
1
Question
[Enterprise Grid Configuration] You're an admin for your company's Slack Enterprise Grid org. There are now too many social channels in a single workspace, and employees report difficulty finding relevant customer information.

What do you recommend as a next step? (Select the best answer.)
Options
A Create a new Social workspace, and move the relevant channels to that workspace.
B Delete social channels that have been inactive for more than 90 days.
C Delete or consolidate some of the social channels since there are too many.
D Create a new Social workspace, and make all the channels multi-workspace.
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2
Question
[Enterprise Grid Configuration] You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant. You now need to create a process that will efficiently allow for new workspace requests and approvals.

What should you do?
Options
A Create a workflow in the #help-admins channel that requires users to provide justification for their request.
B Inform users that if they want a new workspace they should reach out to you via direct message (DM).
C Enable workspace creation requests via Org Settings.
D Post the requirements in the #general channel so that your members can see them.
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3
Question
[Analytics and Reporting] You're an Org Admin for your university's Slack Enterprise Grid organization. You want to measure Slack adoption for incoming students one month into the school year.

What is the best option to measure adoption analytics?
Options
A Refer to the number of workspaces incoming students have created one month into the school year.
B Refer to the average number of days users were active within the last month.
C Refer to the total number of messages sent in direct messages (DMs).
D Refer to the total number of channels and workspaces incoming students have joined one month into the school year.
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4
Question
[Channel Management] You will be managing a new product launch and have just been assigned a new team of 12 members. You need to introduce yourself and the project scope.

What should you do? (Select the best answer.)
Options
A Create a new public channel for the project, invite the team members, and introduce yourself and
B Start a direct message (DM) with each member individually, introducing yourself and the project
C Create a new private channel for the project, invite the team members, and introduce yourself and the project scope.
the project scope.
scope.
the project scope.
D Start a group direct message (group DM) with the members on the team introducing yourself and
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5
Question
[Change Management and Training] You're an Org Owner on the Slack Enterprise Grid plan responsible for posting news for your entire organization to read. You want to limit posting permissions to admins only. Sometimes the newsletters contain important action items, so it’s important that everyone in your organization sees the message.

What is the best way to post your message? (Select the best answer)
Options
A Send your newsletter to your organization's #general channel, and use the @channel notification.
B Create a default org-wide channel called #announcements, and post your newsletter in this channel.
C Send your newsletter to your team's channel and then copy/paste the link to your message to each team channel in your organization.
D Send your newsletter in all of your department-specific channels to maximize visibility.
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