Logo ExamsQA
Exit
Official Bank 0/217

Microsoft Dynamics 365 for Field Service (MB-240) - Microsoft Exam Questions

Last updated on June 22, 2026

97% Exam Compliance
217 Total Questions
1
Question
A new technician wants to access Dynamics 365 Remote Assist from their Field Service mobile app, but cannot find the option to launch it. You need to advise the new technician on the first step they should take.

What should you suggest?
Options
A Ensure their mobile app and Remote Assist passwords are the same.
B Ensure Microsoft Teams is installed on their mobile device.
C Ensure they are set up as a Bookable Resource.
D Ensure the Remote Assist app is installed on their mobile device.
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

2
Question
A dispatcher asked you to customize Fulfillment Preferences in Dynamics 365 Field Service to influence how the schedule assistant displays results for single-day requirements. You need to create a fulfillment preference. Solution: Intervals define the time slots for displaying schedule assistant results and influence the start time for subsequent bookings. Does this meet the goal?
Options
A Yes
B No
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

3
Question
You are managing your organization's assets. You need to give your organization's technicians better visibility on their locations in order to reduce travel time and time spent searching for the asset when the technicians arrive on site.

How should you structure the system to manage this request?
Options
A Create a custom entity to house asset location details.
B Use asset properties to provide location details.
C Create a detailed service account tree.
D Attach a functional location to each asset.
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

4
Question
You are identifying Inconsistencies in recent work order billings. You find a work order that does not have art Invoke and Actuals posted

What are two reasons why this may have happened? tach correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.
Select 2
Options
A The setting for generating invoices for work orders created by an agreement was incorrectly set.
B Actuals are only generated when the invoke is marked M Paid
C The Work Order Invoice Creation setting is set to Never
D Actuals are only generated when the invoke is Confirmed
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

5
Question
You need to set up a new mobile warehouse for a technician and add Inventory to the warehouse.

Which three entitles, when updated will also update the warehouse Inventory? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.
Select 3
Options
A Purchase Order Receipt Product
B Adjustments
C Work Order Products
D Work Order Services
E Agreements
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

Finish Practice?

Are you sure you want to finish? This will end your practice session.