Certified Implementation Specialist Software Asset Management Exam (CIS-SAM) - ServiceNow Actual Exam Questions
Last updated on May 13, 2026
When creating custom products: (Choose the best answer.)
Custom products should not be tracked in ServiceNow.
Custom products should not be created for anything included in the content library.
Custom products are automatically created in the content library.
Custom products should be created for anything included in the content library.
to join the discussion
No discussions yet. Be the first to ask!
Delete Comment
Are you sure? This action cannot be undone.
Which of the following are valid on import errors (vs. after import) when using the automated entitlement import feature? (Choose three.)
Purchased rights should be greater than 0
The end date must be greater than the start date
Publisher Part Number and Software Model not found
Duplicate entry
Publisher Part Number already exists
to join the discussion
No discussions yet. Be the first to ask!
Delete Comment
Are you sure? This action cannot be undone.
Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?
Strategic Conformance
Operational Integration
Trustworthy Data
Practical Management
to join the discussion
No discussions yet. Be the first to ask!
Delete Comment
Are you sure? This action cannot be undone.
Which catalog provides a listing of goods offered or available by a third party?
Service Catalog
Model Catalog
Item Catalog
Vendor Catalog
Product Catalog
to join the discussion
No discussions yet. Be the first to ask!
Delete Comment
Are you sure? This action cannot be undone.
Once a weekly software content update adds lifecycle data to your instance, can it be deleted from the software model?
It can be deleted or deactivated
Yes, it can once accepted
It cannot unless the lifecycle stage is EOL
No, it cannot
to join the discussion
No discussions yet. Be the first to ask!
Delete Comment
Are you sure? This action cannot be undone.
Finish Practice?
Are you sure you want to finish? This will end your practice session.