Certified Tester Advanced Level - Test Manager (CTAL-TM_SYLL2012) - ISTQB Actual Exam Questions
Last updated on May 13, 2026
Consider the following statements describing the importance of improving the test process:
I., II., III. and IV are false
I., II. and III are true; IV. is false
I., II. and III. are false; IV. is true
Test process improvement is important because being focused only on the test process it can provide recommendations to improve the test process itself, but it can’t indicate or suggest improvement to areas of the development process II. Test process improvement is important because it is much more effective than software process improvement to improve the quality of a software system III. Test process improvement is important because several process improvement models (STEP, TPI Next, TMMi) have been developed over the years IV. Test process improvement is important because every organization, regardless of the context, should always achieve the maximum level of maturity of testing described in the test improvement models such as TMMi Which of the following answers is correct? K2 1 credit
and IV. are true; II. and III. are false
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Consider an agile team adopting Extreme Programming (XP) with five developers and one tester without any coding experience. To which of the following activities would you expect the tester will contribute most? K2 1 credit
Developing unit tests
Executing unit tests
Planning and executing tests during the integration test phase to detect interface defects
Supporting the customer in the execution of acceptance testing
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During the follow-up phase the following conditions are checked: X1. The code has been completely reviewed X2. All the identified defects have been correctly fixed and the modified code has been compiled successfully and run through all the static analyzers used by the project without warnings and errors X3. The modified code is available under the configuration management system with a new version number for the specified CI If these conditions are fulfilled then the review process terminates. Which of the following characteristics of a formal review is missing in this description? K2 1 credit
Defined entry and exit criteria
Checklists to be used by the reviewers
Deliverables such as reports, evaluation sheets or other review summary sheets
Metrics for reporting on the review effectiveness, efficiency, and progress
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Consider an information system of a Pay-Tv company based on a SOA architecture. The integrated system currently consists of three core systems: - a CRM (Customer Relationship Management) system - a BRM (Billing and Revenue Management) system - a CAS (Conditional Access System) system all of them communicating with SOA Middleware. You have been asked to manage the testing activities for the integration of two additional off- theshelf systems from two different vendors: a SMS (Short Message Service) server and an IVR (Interactive Voice Response) system. Assume that there is a high likelihood that the two off-the-shelf systems will be low-quality and that you have a clear proof that the testing performed by the two vendors on their systems has been unsystematic and unprofessional. This obviously leads to higher quality risk for the overall integrated system. You are the Test Manager of this project. Your main goal is to plan for testing activities to mitigate this risk. Which of the following answers best describes the test activities (assuming it is possible to perform all of them) you should plan for? K4 3 credits
You should plan for an informal and minimal acceptance test of the two off-the-shelf systems and then a single end-to-end test of the overall integrated system
You should directly plan for a single end-to-end test focused on end-to-end tests of the overall integrated system without an acceptance test of the two off-the-shelf systems
You should plan for two levels: a system integration test and an end-to-end test of the overall integrated system
You should plan for adequate re-testing of both the systems followed by a system integration test and an end-to-end test of the overall integrated system
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Assume you have some data related to confirmation testing during system testing of a past project. In that project 240 bug reports have been opened once, 80 were opened twice, 10 were opened three times and no bug reports have been opened more than three times. You estimate that a bug report, which has failed its confirmation test, costs, on average, 3 personhours. Which of the following statements correctly describe the value of these confirmatory testing activities based on cost of quality? K3 2 credits
300 person-hours have been spent on the project during the system testing phase, because of the failed confirmation tests and this cost belongs to the costs of internal failure
340 person-hours have been spent on the project during the system testing phase, because of the failed confirmation tests and this cost belongs to the costs of external failure
340 person-hours have been spent on the project during the system testing phase, because of the failed confirmation tests and this cost belongs to the costs of internal failure
300 person-hours have been spent on the project during the system testing phase, because of the failed confirmation tests and this cost belongs to the costs of detection
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