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ISEB Certificate in Software Asset Management Essentials (BH0-005) - ISEB Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
40 Total Questions
1
Question
Which of the following should be considered when outsourcing elements of the SAM processes?
1.The conflicts of interest regarding asset information 2.The ownership of software licenses 3.The
Software development costs
Options
A 1 and 2.
B 1 and 3.
C 2 and 3.
D All of them.
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2
Question
Which three of the following IT Service Management processes would you implement first to assist SAM in meeting its objectives?
1.Configuration Management 2.Release Management 3.Availability Management 4.Capacity
Management 5.Service Level Management
Options
A 2, 3 and 4
B 1, 2 and 4
C 2, 3 and 5.
D 1, 2 and 5
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3
Question
What method of metering would be BEST suited to a concurrent license based application?
Options
A Selective
B Non-selective.
C Passive.
D Active
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4
Question
Which of the following are Service Continuity and Availability Management activities?
1.Ensuring the SAM database is backed up 2.Ensuring proofs of licenses are stored with adequate
backup in the event of fire 3.Ensuring that hot backup systems are licensed
Options
A 1 and 2
B 2 only
C All of them
D 2 and 3
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5
Question
What should be clearly defined in the early stages of a SAM implementation?
1.Scope & Terms of Reference 2.Sponsorship & Ownership 3.Processes, Roles and responsibilities
Options
A 2 and 3
B Only 1
C 1 and 2.
D All of them
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