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ISEB Certificate in Software Asset Management Essentials (BH0-005) - ISEB Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
40 Total Questions
1
Question
What should be clearly defined in the early stages of a SAM implementation?
1.Scope & Terms of Reference 2.Sponsorship & Ownership 3.Processes, Roles and responsibilities
Options
A 2 and 3
B Only 1
C 1 and 2.
D All of them
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2
Question
Which of the following are Service Continuity and Availability Management activities?
1.Ensuring the SAM database is backed up 2.Ensuring proofs of licenses are stored with adequate
backup in the event of fire 3.Ensuring that hot backup systems are licensed
Options
A 1 and 2
B 2 only
C All of them
D 2 and 3
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3
Question
What is important to establish within an organisation before buying any SAM tool?
Options
A Technology framework
B Culture
C Business Case.
D Funding
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4
Question
Which of these elements is part of the preparation stage of implementation?
Options
A Highlighting any problems and raising the profile of continued non-conformance
B Occasionally completing surprise or ad hoc reviews and audits
C Continuously emphasise the importance of the SAM process to all ICT and business personnel.
D Identifying and assessing software risks and creating a risk register
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5
Question
An organisation software policy should include information in many areas.
1.The use of illegal or pirated software 2.The copying of software 3.The selection and evaluation
process
4.A list of all users

Which of the above areas should be included?
if width > length then biggest_dimension = width if height > width then biggest_dimension = height
end_if else biggest_dimension = length if height > length then biggest_dimension = height end_if
end_if
Options
A 1, 2, and 3 only
B 1, 3 and 4 only
C 2, 3 and 4 only
D All of them
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