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ISTQB Certified Tester Advanced Level – Test Manager [Syllabus 2012] (CTAL-TM_Syll2012) - ISQI Exam Questions

Last updated on June 20, 2026

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64 Total Questions
1
Question
Which of the following would you expect to be most likely an example of a demotivating factor for testers? K2 1 credit
Select 2
Options
A Test quality is measured by counting the number of customer/user reported problems.
B The management asks the testers to be kept informed about the intensity, quality and results of testing
C The testers’ recommendations to improve the system or its testability are adopted by the development team
D The same regressions tests are manually executed by the same testers, for every product release,
without regression test tools
E The testers are assessed on whether and how often they detect important and critical failures
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2
Question
Consider the following skills assessment spreadsheet for your test team (consisting of four team members): This spreadsheet has three sections: technical expertise, testing skills and professionalism. The skill levels for each skill area for both the “technical expertise” and “testing skills” sections have

- E (Expert): indicates that a person has expert knowledge and experience in the skill area
been rated on a four-point scale:

- B (Beginner): indicates that a person has some knowledge and experience in the skill area but
he/she is not autonomous

- W (Wants to learn): indicates that a person has no knowledge or experience in the skill area but
he/she wants to learn that skill

- NI (Not Interested): indicates that a person has no knowledge or experience in the skill area and
he/she is not interested to learn that skill The skill levels for each skill area of the “professionalism” section have been rated on a three point You are using this skills assessment spreadsheet in order to define a training development plan for scale (H=High, M=Medium, L=Low). your test team. Your objective is to fill the skill gaps by having at least a team member rated as an expert for each skill identified for the “technical expertise” and “testing skills” sections, and with the ability to train the other team members. Considering the budget constraints you can send only one person to a training course.

Exhibit

Based only on the given information, which of the following answers would you expect to be the best

option to achieve your objective? K4 3 credits
Options
A Send Robert to a performance testing training course
B Send Alex to a performance testing training course
C Send John to a performance testing training course
D Send Mark to a test automation training course
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3
Question
The main objectives the senior management team wants to achieve are:

- to reduce the costs associated with dynamic testing

- to use reviews to ensure that the project is on course for success and following the plan

- to use reviews as a well-documented and effective bug-removal activity following a formal process
with well-defined roles

- to determine the effectiveness of reviews in terms of phase containment

- to improve phase containment effectiveness

Which of the following answers would you expect to describe the best way to achieve these objectives? K4 3 credits
Options
A You should plan for lightweight exit-phase reviews at the end of each development and testing phase, and plan for a process of gathering information from testing to perform an analysis aimed at identifying the larger cluster of defects
B You should plan for formal exit-phase reviews at the end of each development phase and testing phase, and plan for a process of gathering information from testing to perform an analysis of the bugs found during testing to determine the people responsible for those bugs
C You should plan for formal exit-phase reviews at the end of each development and testing phase,
and plan for a process of gathering information from testing to perform an analysis aimed at identifying the larger cluster of defects
D You should plan for formal exit-phase reviews at the end of each development and testing phase,
and plan for a process of gathering information from testing to perform an analysis of the bugs found during testing to determine the phase in which they have been introduced
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4
Question
You are the Test Manager of a new project aimed at developing a software system that must be certified at level B of the DO-178B standard. The project will follow a V-Model software development life cycle and it will have four formal levels of testing: component, integration, system and acceptance testing. You must produce the test plan documentation for this project by providing an adequate coordination across the four levels of testing in order to assure audit ability.

Which of the following answers would you expect to best describe how to organize the test plan? K3 2 credits
Options
A Produce a single master test plan that covers in detail all four levels, describing the particular activities for all test levels
B Produce a master test plan that covers three levels (component, integration, system test) and a separate acceptance test plan
C Produce a master test plan describing the relationship between the four levels, and four separate detailed level test plans, one for each level
D Produce four separate detailed level test plans, one for each level, without a master test plan
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5
Question
You are the Test Manager for a project to develop a client-server application that allows wine vendors to order custom-assorted packages of wines of several winemakers to sell special packages in their wine shops. You decide to apply a blended risk-based and reactive testing strategy. Below the exit criteria for the system testing. EXCR1- Each “critical” quality risk item must be covered by at least one test condition EXCR2- Each “critical” requirement must be covered by at least one test condition

The following are the “critical” requirements of the application: REQ-SEL-1. The application shall allow the user to order only one package at a time REQ-SEL-2. The application shall allow the user to select between four different packages (2-bottles, 6-bottles, 12-bottles, 15-bottles) REQ-SEL-3. The application shall allow the user to order a package containing at least 1 bottle and no more bottles than the package size. No error messages shall be displayed if the user selects a valid number of bottles (at least 1 bottle and no more than the package size) REQ-SEL-4. The application shall display an error message “Invalid number of bottles” if an invalid number of bottles is selected by the user (zero bottles or a number higher than the package size) REQ-PAY-1. The application shall allow the user to pay with the three accepted credit cards (Visa, MasterCard, American Express) REQ-PAY-2. The application shall display an error message “Invalid credit card” if invalid credit card data are given by the user

The following is the unique “critical” quality risk item that has been identified: CR-RSK-1. The GUI of the application might accept non-integer values for the input field designed to get the number of bottles from the user Test analysis for system testing has just begun and the following test conditions have been identified. TC-SEL-2. Test the selection of the package sizes TC-SEL-4. Test wrong numbers of bottles for an order TC-CR-RSK-1. Test the accepted values from the input field designed to get the number of bottles
from the user

What is the MINIMUM number of test conditions that must be added to fulfill both the EXCR1 and EXCR2 exit criteria? K3 2 credits
Options
A 4
B 2
C 3
D 1
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