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Salesforce AI Associate Certification Exam (AI Associate) - Salesforce Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
105 Total Questions
1
Question
What is machine learning?
Options
A AI that creates new content
B AI that can grow its intelligence
C A data model used in Salesforce
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2
Question
Which Einstein capability uses emails to create content for Knowledge articles?
Options
A Discover
B Generate
C Predict
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3
Question
What are the three commonly used examples of AI in CRM?
Options
A Predictive scoring, forecasting, recommendations
B Predictive scoring, reporting, Image classification
C Einstein Bots, face recognition, recommendations
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4
Question
What is the most likely impact that high-quality data will have on customer relationships?
Options
A Higher customer acquisition costs
B Increased brand loyalty
C Improved customer trust and satisfaction
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5
Question
Cloud Kicks wants to use Einstein Prediction Builder to determine a customer’s likelihood of buying specific products; however, data quality is a…

How can data quality be assessed quality?
Options
A Build reports to expire the data quality.
B Build a Data Management Strategy.
C Leverage data quality apps from AppExchange
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