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Salesforce Agentforce Specialist Certification Exam Winter ’26 (Agentforce Specialist AI-201) - Salesforce Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
300 Total Questions
1
Question
Universal Containers (UC) has a legacy system that needs to integrate with Salesforce. UC wishes to create a digest of account action plans using the generative API feature.

Which API service should UC use to meet this requirement?
Options
A Metadata API
B REST API
C SOAP API
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2
Question
When a customer chat is initiated, which functionality in Salesforce provides generative AI replies or draft emails based on recommended Knowledge articles?
Options
A Einstein Service Replies
B Einstein Reply Recommendations
C Einstein Grounding
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3
Question
Choose 1 option. Universal Containers (UC) has registered an external service and created a template-triggered prompt flow that invokes the external service to fetch data from a REST API. UC now needs to make the response data from the external service usable inside a prompt template as a merge field when the template runs.

How should UC meet this requirement?
Options
A Convert the JSON to an XML merge field.
B Use External Service Record merge fields.
C Use the ‘Add Prompt Instructions’ flow element.
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4
Question
A Salesforce Administrator is exploring the capabilities of Agent to enhance user interaction within their organization. They are particularly interested in how Agent processes user requests and the mechanism it employs to deliver responses. The administrator is evaluating whether Agent directly interfaces with a large language model (LLM) to fetch and display responses to user inquiries, facilitating a broad range of requests from users.

How does Agent handle user requests In Salesforce?
Options
A Agent will perform an HTTP callout to an LLM provider.
B Agent will trigger a flow that utilizes a prompt template to generate the message.
C Agent analyzes the user's request and LLM technology is used to generate and display the appropriate response.
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5
Question
Universal Container's internal auditing team asks An Agentforce to verify that address information is properly masked in the prompt being generated.

How should the Agentforce Specialist verify the privacy of the masked data in the Einstein Trust Layer?
Options
A Review the platform event logs
B Enable data encryption on the address field
C Inspect the AI audit trail
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