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Salesforce Agentforce Specialist Certification Exam Winter ’26 (Agentforce Specialist AI-201) - Salesforce Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
300 Total Questions
1
Question
Choose 1 option. An administrator at Universal Containers has successfully deployed a new agent from a sandbox to production using a change set. The agent uses a prompt template that invokes a Salesforce flow to perform a complex calculation. In production, when users interact with the agent, it fails with an error message every time the flow is supposed to run. The flow was included in the change set and is present in production.

What is the most likely cause of this issue?
Options
A The user in production does not have permission to run the flow.
B The flow was not manually activated in the production org after the deployment.
C The change set did not include the dependent Apex classes for the flow.
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2
Question
Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls. How should UC meet this requirement?
Options
A Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.
B Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.
C Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products.
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3
Question
Universal Containers recently launched a pilot program to integrate conversational AI into its CRM business operations with Agentforce Agents. How should the Agentforce Specialist monitor Agents’ usability and the assignment of actions?
Options
A Query the Agent log data using the Metadata API.
B Run a report on the Platform Debug Logs.
C Run Agent Analytics.
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4
Question
Universal Containers wants to utilize Agentforce for Sales to help sales reps reach their sales quotas by providing AI-generated plans containing guidance and steps for closing deals. Which feature meets this requirement?
Options
A Find Similar Deals
B Create Account Plan
C Create Close Plan
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5
Question
Universal Containers (UC) is looking to enhance its operational efficiency. UC has recently adopted Salesforce and is considering implementing Agent to improve its processes.

What is a key reason for implementing Agent?
Options
A Allowing AI to perform tasks without user interaction
B Improving data entry and data cleansing
C Streamlining workflows and automating repetitive tasks
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