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Salesforce Certified Sales Cloud Consultant CRT-251 Exam (CRT-251) - Salesforce Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
190 Total Questions
1
Question
When addressing challenges within Cloud Kicks' Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?
Options
A Assess project requirements to decide if custom development or third-party apps are needed,
considering budget and resources.
B Prioritize standard Salesforce features to manage costs while ensuring project success.
C Opt for custom development, weighing long-term scalability and maintenance against quick solutions.
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2
Question
Cloud Kicks recently purchased Salesforce, and the leadership team is excited about being able to forecast more accurately. Sales managers say that making updates to forecasted amounts during the pipeline meetings is time consuming, and it is difficult to review all of the committed opportunities within the meeting time.

What should the consultant recommend to help make meetings more efficient while making real- time forecast updates?
Options
A Modify multiple opportunities at one time in the Forecast page.
B Use in-line editing to update the forecast amount for records.
C Tell reps to use the list view to move opportunities between stages.
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3
Question
The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.

What should a consultant recommend?
Options
A Enable Conversions for the Salesforce mobile app In Lead Conversion settings.
B Create a Global Action to convert leads via the Salesforce mobile app.
C Install an AppExchange package to convert leads via the Salesforce mobile app.
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4
Question
Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps. on mobile devices?

How should the consultant assure UC's management that Sales Cloud is being successfully adopted
Options
A Download the Login History report and filter by device type.
B Report on the opportunity records created on a mobile device.
C Review the user profiles for mobile device permissions.
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5
Question
Sales reps at Universal Containers receive leads that are generated from various channels. Lead quality varies greatly. Sales managers want the sales reps to focus on the leads most likely to result in a sale.

What should the consultant recommend to meet this requirement?
Options
A Create list views to filter on each lead source.
B Implement a lead scoring strategy.
C Implement lead assignment rules.
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