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Salesforce Certified Sales Cloud Consultant CRT-251 Exam (CRT-251) - Salesforce Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
190 Total Questions
1
Question
The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.

What should a consultant recommend?
Options
A Enable Conversions for the Salesforce mobile app In Lead Conversion settings.
B Create a Global Action to convert leads via the Salesforce mobile app.
C Install an AppExchange package to convert leads via the Salesforce mobile app.
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2
Question
Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips.

What should the consultant recommend to support the new sales team and management?
Options
A Create validation Rules on the Opportunity Stage field.
B Create a flow paired to each of the Opportunity stages.
C Create a Path on the Opportunity object.
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3
Question
The sales manager at Universal Containers has noticed that sales teams are having trouble understanding who should own an Opportunity. Sales teams base their sales opportunities on assignments to specific ZIP codes.

Which solution should the consultant recommend?
Options
A Sales Territories
B Sharing Rules
C Account Teams
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4
Question
Cloud Kicks recently purchased Salesforce, and the leadership team is excited about being able to forecast more accurately. Sales managers say that making updates to forecasted amounts during the pipeline meetings is time consuming, and it is difficult to review all of the committed opportunities within the meeting time.

What should the consultant recommend to help make meetings more efficient while making real- time forecast updates?
Options
A Modify multiple opportunities at one time in the Forecast page.
B Use in-line editing to update the forecast amount for records.
C Tell reps to use the list view to move opportunities between stages.
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5
Question
Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities. The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately.

Which step should the consultant take first?
Options
A Run the Einstein Readiness Assessor in a sandbox.
B Enable Einstein Activity Capture In a developer org.
C Enable both Einstein features In production.
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