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CompTIA A+ Certification Exam (220-1202) - CompTIA Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
231 Total Questions
1
Question
Which of the following must be followed during incident response to ensure the collected evidence is properly handled and accounted for?
Options
A Chain of custody process
B Order of volatility for data
C Law enforcement notification procedures
D Data integrity best practices
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2
Question
A technician is attempting to join a workstation to a domain but is receiving an error message stating the domain cannot be found. However, the technician is able to ping the server and access the internet. Given the following information: IP Address – 192.168.1.210 Subnet Mask – 255.255.255.0 Gateway – 192.168.1.1 DNS1 – 8.8.8.8 DNS2 – 1.1.1.1 Server – 192.168.1.10

Which of the following should the technician do to fix the issue?
Options
A Update the default gateway.
B Change the DNS settings.
C Assign a static IP address.
D Configure a subnet mask.
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3
Question
A technician is setting up a computer for a new user. A requirement is that the user's documents are stored on a network location and not locally on the computer. Which of the following should the technician configure?
Options
A Folder redirection
B File attributes
C User Account Control
D Security groups
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4
Question
What is the next step a technician should take after completing malware cleanup?
Options
A Review system logs
B Perform a secondary antivirus scan
C Educate the end user
D Reimage the computer
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5
Question
A customer calls the help desk to report issues with internet connectivity. The customer is frustrated after speaking with multiple representatives who were unable to resolve the issue. A technician reviews the customer’s file and sees several unresolved tickets. Which of the following actions should the technician take to communicate properly and professionally?
Options
A Explain that previous technicians followed standard procedure
B Ask the customer to clarify the issue right away
C Escalate the issue without further conversation
D Listen to the customer’s concerns and acknowledge their frustrations
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