Deploying Cisco Unified Contact Center Express Exam (500-052) - Cisco Actual Exam Questions
Last updated on May 02, 2026
In the Expression Editor panel of Cisco Unified Contact Center Express Script Editor, what are three reasons to use the Java tab ? (Choose three.)
to invoke a specified method of a custom Java class
to reference a variable of a custom Java Object
to pass variables between two different workflows
to create an object for the purpose of executing methods on a remote computer
to get a reference to the Contact and Session states
to allow for arguments to be passed to a specified method
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Which phones must be associated to the RmCm application user account?
all phones
none, because that user account is not used for phone association
only agent phones that are used with the Cisco Finesse agent desktop
only Cisco Finesse IPPA phones
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What is the minimum package that is required to develop a Cisco Unified Intelligence Center custom report for a Cisco Unified Contact Center Express deployment?
Cisco Unified Intelligence Center Standard
Cisco Unified Intelligence Center Premium
Cisco Unified CCX Enhanced
Cisco Unified CCX Premium
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What is the maximum number of contacts that Cisco Finesse supports in a phone book?
2000
1500
500
300
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You should perform which three steps when troubleshooting a Cisco Unified Contact Center Express engine "Java out of memory" crash? (Choose three )
Collect the thread dump for Cisco Unified CCX Engine
Check to see if the customer has installed any third party applications
Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool.
Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool
Talk to the customer about the deployment and usage pattern.
Check the Cisco Unified CCX Serviceability Control Center
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