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Certified Pega Business Architect (CPBA) 73V1 (PEGACPBA73V1) - PEGA Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
49 Total Questions
1
Question
In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee. To meet this requirement, you design a case with a_______________.
Options
A step that routes to the manager
B stage to route requests to the manager
C change stage step to allow the employee to route to the manager
D process that routes to the manager
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2
Question
While running through a case life cycle, a business stakeholder notices a problem in a summary view.
The view should be read-only but half of the form can be edited.

How can the business stakeholder communicate this problem to the development team using Agile Workbench?
Options
A Create a bug
B Create a story
C Create a note
D Create a comment
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3
Question
Consider the following user story: As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
Options
A Add an alternate stage to the case life cycle.
B Configure the Cancel button on the user views to resolve the case.
C Add a case wide action to the case life cycle.
D Add a stage-only action to each stage in the case life cycle
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4
Question
A survey is sent to a customer via email.

How do you configure a solution to ensure the email includes the case ID for the survey?
Options
A Delegate a business rule so representatives can customize the email content as needed on a case- by-case basis.
B Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
C Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
D Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
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5
Question
In a case which tracks requests for auto loans, a requirement states: Customers should be able to modify contact information at any time during the processing of the case. Contact information changes must not alter or interrupt the primary flow of the case.

Which option meets the needs of this requirement?
Options
A Add an optional action to the case workflow.
B Add an alternate stage to the case life cycle.
C Add a stage with a start condition to the case workflow.
D Add an assignment to the case life cycle.
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