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Certified Pega Business Architect (CPBA) 74V1 (PEGACPBA74V1) - PEGA Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
50 Total Questions
1
Question
Which two of the following scenarios are good candidates for rule delegation? (Choose two.)
Select 2
Options
A Business policies controlled by regulatory compliance
B Password validation standards
C Content of an email confirming a customer submission
D The service level on expense reports
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2
Question
An airline has the following requirement: A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.

How do you configure the case life cycle to meet this requirement?
Options
A Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation
B Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed
C Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition
D Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process
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3
Question
When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent

who verified the claim.

How do you configure the resolve process to support this requirement?
Options
A Route the email to all the recipients in a Collect Information step
B Route an Approval step to the required parties
C Add a Send Email step as an optional action
D Add a Send Email step and include all required parties
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4
Question
When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim.

How do you implement this requirement so each approver can work independently?
Options
A Create three assignments and route to the appropriate approver
B Route to a workbasket where all three roles have access
C Create business logic to route to the different approvers
D Create an approval step with cascading approval
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5
Question
In a purchase order case the vendor assigned might not respond to a customer’s query in the desired amount of time required by policy. The vendor must respond within the time required according to policy. Both the vendor and customer should be notified at each milestone. To satisfy this requirement, create a service level that specifics two of the following options. (Choose two.)
Select 2
Options
A Set the goal to be the desired response time based on policy and send notifications to both parties
B Set the deadline to the required response time based on policy and send notifications to both parties
C Set the goal to be the required response time based on policy and send notifications to both parties
D Set the deadline to be the desired response time based on policy and sends notifications to both parties
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