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Pegasystems Certified Pega Decisioning Consultant 8.8 (PEGACPDC88V1) - PEGA Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
60 Total Questions
1
Question
A bank has been running traditional marketing campaigns for many years. One such campaign sends an offer email to qualified customers on day one. On day five, the bank presents a similar offer if the first email is ignored.
If you re-implement this requirement by using the always-on outbound customer engagement
paradigm, how do you approach this scenario?
Options
A Create an action with a flow that contains two Send Email shapes, one for each email. Set appropriate wait times between the shapes.
B Configure a primary schedule for the original offer email and setup an ad-hoc schedule to send the second email.
C Configure the primary schedule to run daily and let the artificial intelligence (AI) choose the best action based on engagement policies.
D Create two segments to identify the target audience for each of the two offer emails: day one, and day five. Set up two schedules per day for the two segments.
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2
Question
U+ Bank follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card, Premier Rewards, and does not see the new Rewards card offer.

What condition possibly prevents Anna from seeing the new Rewards card offer?
Options
A Applicability
B Eligibility
C Suitability
D Suppression rules
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3
Question
MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer. The company wants to present offers from both the groups and arbitrate across the two groups to
select the best offer based on customer behavior.

Exhibit

The company wants to present offers from both the groups and arbitrate across the two groups to
select the best offer based on customer behavior.
As a decisioning architect, what do you configure to select the best offer from both groups based on customer behavior?
Options
A Ensure that the propensity is enabled in Arbitration tab.
B Create a prioritization decision strategy at the Group-level.
C Create an adaptive model rule at the Issue-level.
D Enable a business value in the prioritization formula.
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4
Question
Which of the following reasons explains why a customer might receive an action that they already accepted?
Options
A The suppression rules are not defined to exclude previously accepted actions.
B The actions are filtered based on eligibility.
C The volume constraint is not set to exclude previously accepted offers.
D The action suitability conditions are not defined.
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5
Question
U+ Bank presents various credit card offers to its customers on its website. The bank uses AI to prioritize the offers according to customer behavior. With the introduction of the Gold credit card offer, the offer click-through propensity decreased to 0.42.

What does the decrease in the propensity value most likely indicate?
Options
A Similar customers do not qualify for the offer.
B Similar customers ignore the offer.
C Similar customers purchase other offers.
D Similar customers show interest in the offer.
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