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Pegasystems Certified Pega Decisioning Consultant 8.8 (PEGACPDC88V1) - PEGA Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
60 Total Questions
1
Question
A bank has been running traditional marketing campaigns for many years. One such campaign sends an offer email to qualified customers on day one. On day five, the bank presents a similar offer if the first email is ignored.
If you re-implement this requirement by using the always-on outbound customer engagement
paradigm, how do you approach this scenario?
Options
A Create an action with a flow that contains two Send Email shapes, one for each email. Set appropriate wait times between the shapes.
B Configure a primary schedule for the original offer email and setup an ad-hoc schedule to send the second email.
C Configure the primary schedule to run daily and let the artificial intelligence (AI) choose the best action based on engagement policies.
D Create two segments to identify the target audience for each of the two offer emails: day one, and day five. Set up two schedules per day for the two segments.
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2
Question
U+ Bank presents various credit card offers to its customers on its website. The bank uses AI to prioritize the offers according to customer behavior. With the introduction of the Gold credit card offer, the offer click-through propensity decreased to 0.42.

What does the decrease in the propensity value most likely indicate?
Options
A Similar customers do not qualify for the offer.
B Similar customers ignore the offer.
C Similar customers purchase other offers.
D Similar customers show interest in the offer.
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3
Question
U+ Bank follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card, Premier Rewards, and does not see the new Rewards card offer.

What condition possibly prevents Anna from seeing the new Rewards card offer?
Options
A Applicability
B Eligibility
C Suitability
D Suppression rules
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4
Question
Exhibit

U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score. As a decisioning architect, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub™. Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?
Options
A Very Poor
B Poor
C Fair
D Good
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5
Question
U+ Bank is facing an unforeseen technical issue with its customer care system. As a result, the bank wants to share the new temporary contact details with all customers over an SMS.

Which type of outbound interaction do you configure to implement this requirement?
Options
A Customer event
B Priority communication
C Security event
D Scheduled update
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