Certification Preparation For Community Cloud Consultants (CRT-271) - SalesForce Actual Exam Questions
Last updated on May 01, 2026
Universal Containers (UC) is launching a Partner Community. Users will receive a welcome email with a link to login to the new Community. UC wants the link to last longer than seven days. How can a Community Cloud consultant change the validity period of the link to meet this requirement? Select one or more of the following:
Create a custom login flow that modifies the setting
Edit the setting in the welcome email template
Configure Outlook Exchange server settings
Change the link validity period setting on the Community settings page
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It's been a long and exciting week of developing your new Customer Community, so exciting in fact you just removed the Administrator profile from the Selected Community Profiles and can no longer access the Community. What should you do next?
Create a case with Salesforce support
Disable the community and reactivate it as this automatically adds the Administrator Profile
Perform Community Membership updates using the API
Go into Setup >> Community Settings and Select >> Apply default access settings
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Universal Containers needs to add a page to their Customer Service Template-based Community. Authors will manually add the content to the page. What should be the first step to add this page to the site? Select one or more of the following:
Create an object page
Clone a standard page
Clone an object page
Create a standard page
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Universal Containers is building a Community to drive channel sales. They have 2,000 partner accounts. The high-level capabilities for their partners are as follows: - Partner users should NOT be able to access accounts and cases that they do NOT have access to. - A Partner user must be able to create cases for all accounts in their account hierarchy irrespective if they are parent of child account. - Partner users must be able to collaborate within the private groups they are members of. What are two ways the Salesforce Admin should fulfill these requirements? Choose 2 answers.
Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object.
Set External User Organisation Wide Defaults to Private on the Account and Case Object.
Configure an Owner-based Sharing Rule on the Account and Case Object.
Develop an Apex Managed Sharing Rule on the Account and Case Object.
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A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers
Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules
Performance test the Community with a large number of members with increased activity
Test the Community for member activity, including cases and articles
Formalize the member registration process, including automating the account assignment or person account creation
Make sure customers are NOT members of other Salesforce Communities
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