Salesforce Certified Sales Cloud Consultant CRT-251 Exam (CRT-251) - SalesForce Actual Exam Questions
Last updated on May 01, 2026
Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal amount of navigation or clicks to cycle through them. Which functionality should the consultant recommend?
Develop a new Sales Console app including opportunities.
Select the Split View option from the My Opportunities list view.
Create a dashboard with reports on My Opportunities.
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Cloud Kicks acquired a company. The VP of technology wants to migrate all the sales data into Sales Cloud. Which data migration sequence should the consultant recommend for the objects?
Opportunities, Products, Product Line Items, Cases, Leads, Campaigns, Accounts, Contacts
Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, Campaigns
Accounts, Opportunities, Contacts, Products, Product Line Items, Cases, Leads, Campaigns
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Universal Containers (UC) notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. UC uses a standard Web-to-Lead form without safeguards in place to limit spam on forms. What should the consultant recommend as the first line of defense before republishing the form?
Use a custom Web-to-Lead alternative with built-in protection.
Use an AppExchange package with custom Web-to-Lead handling.
Select Require reCAPTCHA Verification in Web-to-Lead settings.
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Universal Containers (UC) recently implemented new Sales Cloud solutions. UC stakeholders believe that user adoption is best measured by the login rate. Which additional key metric should the consultant recommend?
Opportunities created in the last 30 days
Events synchronized in the last 30 days
Cases closed in the last 30 days
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An executive at Cloud Kicks (CK) has asked its admin to create a diagram showing the high-level processes within the business. CK plans to use the diagram to show the context of a new process within the overall business. What should the admin create to meet this requirement?
Capability Model
Value Stream Map
Detail Process Mapping
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