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Implementing Cisco Collaboration Cloud and Edge Solutions (300-820 CLCEI (300-820) - Cisco Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
207 Total Questions
1
Question
What should an engineer use to create users for a Cisco Jabber Cloud Deployment?
Options
A Cisco Webex Administration Tool
B Cisco Unified IM and Presence Server
C Cisco UCM
D Cisco Webex Directory Connector
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2
Question
What is a key configuration requirement for Hybrid Message Service High Availability deployment with multiple IM and Presence clusters?
Options
A You must have the Intercluster Sync Agent working across your IM and Presence clusters.
B You must have the Intercluster Lookup Service working across all of your IM and Presence clusters.
C AXL service should be activated only on the publisher of each IM and Presence cluster.
D Your IM and Presence Service clusters must have Multiple Device Messaging disabled.
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3
Question
Which two licenses are required for the B2B feature to work? (Choose two.)
Select 2
Options
A Device Provisioning
B Traversal Server
C TURN Relays
D Advanced Networking
E Rich Media Sessions
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4
Question
An Expressway Server has both network protocols (IPv4 and IPv6) enabled. Which two behaviors are correct? (Choose two.)
Select 2
Options
A Endpoints register with either IPv4 or IPv6 addresses, and endpoints decide which protocol to use by the format of the configured Expressway Server IP address.
B If the calling endpoint is on an IPv4-Only network and the called endpoint is on an IPV6-Only
network, a NAT64 device must convert the IPv4 addresses to IPv6 addresses.
C Endpoints register only with IPv6 addresses on an Expressway Server with IPv6 protocol enabled regardless of the state of IPv4 protocol.
D Endpoints register with either IPv4 or IPv6 addresses, but dual-stack endpoints choose IPv6 protocol by default.
E If the calling endpoint is on an IPv4-Only network and the called endpoint is on an IPv6-Only
network, the Expressway Server act as a gateway and convert the two protocol versions.
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5
Question
An engineer is supporting an existing Cisco Collaboration deployment that has internal and external home users using the solution without VPN. Business usage also includes B2B calling for voice and video. Suddenly the engineer receives a report that one of the home office users cannot use the Cisco Jabber client, and shortly after, a few more reports come in for the same error. What must the engineer check first to resolve this issue?
Options
A alarms on the Cisco UCM Cluster
B real-time monitoring toll logs for problems
C client logs of the users
D alarms on the Cisco Expressways
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