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Deploying Cisco Unified Contact Center Express Exam (500-052) - Cisco Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
50 Total Questions
1
Question
The Cisco Unified Contact Center Installer automatically installs which two features on the Cisco Unified Contact Center Express server? (Choose two )
Select 2
Options
A Cisco Supervisor Desktop
B Cisco Unified Communications Manager
C Cisco Unified Communications Operating System
D IVR System Prompts
E Workforce Management
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2
Question
Which three tasks are required to deploy a Cisco Unified Contact Center Express application? (Choose three.)
Select 3
Options
A upload script to repository
B specify the maximum number of sessions
C restart the Cisco Unified CCX Engine
D create a trigger
E configure default session timeout
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3
Question
A preview outbound dialer uses which source and destination resources?
Options
A a CTI port the customer
B the ACD line of the agent to the customer
C the personal line of the agent to the customer
D a CTI port the agent this is redirected to the customer
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4
Question
What are the peripheral variables in the Set Enterprise Call Info step related to?
Options
A ECC variables
B script parameters that are passed from the application configuration
C custom variables
D call variables
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5
Question
What enables you to monitor past agent seat license usage?
Options
A the traffic analysis historical report
B the port-monitoring tool in Cisco Unified Real-Time Monitoring Tool
C the overall Cisco Unified CCX statistics in Cisco Unified Real-Time Monitoring Tool
D the port and agent seat utilization historical report in Cisco Unified Intelligence Center
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