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Deploying Cisco Unified Contact Center Express Exam (500-052) - Cisco Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
50 Total Questions
1
Question
Which three tasks are required to deploy a Cisco Unified Contact Center Express application? (Choose three.)
Select 3
Options
A upload script to repository
B specify the maximum number of sessions
C restart the Cisco Unified CCX Engine
D create a trigger
E configure default session timeout
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2
Question
What is the minimum package that is required to develop a Cisco Unified Intelligence Center custom report for a Cisco Unified Contact Center Express deployment?
Options
A Cisco Unified Intelligence Center Standard
B Cisco Unified CCX Enhanced
C Cisco Unified Intelligence Center Premium
D Cisco Unified CCX Premium
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3
Question
Which three things cannot be validated by using the Cisco Unified Communications Sizing Tool in a Cisco Unified CCX deployment configuration? (Choose three.)
Select 3
Options
A bandwidth requirement between Cisco Unified CCX and SocialMiner in an agent web chat deployment
B bandwidth requirement between two Cisco Unified CCX nodes in a high availability over WAN deployment
C number of historical reporting sessions
D bandwidth requirement for remote agents who are connected over a WAN to Cisco Unified CCX
E number of silent-monitoring and remote-monitoring sessions
F number of ASR and TTS ports
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4
Question
Which statement is true about Cisco Context Service?
Options
A The runtime connector is responsible for account and password management
B Every customer is mapped to a maximum of one POD.
C A POD can map to multiple fieldsets.
D A POD can map to a fieldset.
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5
Question
What is the maximum number of concurrent agent web chat sessions that are supported on the highest class server?
Options
A 25
B 50
C 75
D 120
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