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PEOPLECERT IASSC Lean Six Sigma – Yellow Belt Exam (18) - PCERT Exam Questions

Last updated on June 20, 2026

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120 Total Questions
1
Question
When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between “what is” and __________________.
Options
A “What should be”
B “What will make money”
C “What isn’t”
D “What will cost less”
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2
Question
The “Method” category of Root Causes on a Fishbone Diagram is primarily used to generate ideas as to the possible causes for defects by the ____________.
Options
A Parts or forms used
B Effects of the environment
C Inventory management
D Way work is done
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3
Question
Inputs that may affect your process to some degree but are not critical, are difficult to quantify and are random in nature are referred to as ___________.
Options
A Elusive
B Noise
C Nuisance
D Pests
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4
Question
To minimize waste through the application of Lean Principles we do which of the following?
Options
A Survey the customer
B Keep the work area clean and organized
C Collect sample data
D Calibrate our measurement tools
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5
Question
SIPOC stands for Suppliers, Inputs, ___________ , Output and Customers.
Options
A Presentation
B Process
C Production
D Products
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