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Certified Professional in Healthcare Quality Examination (CPHQ) - NAHQ Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
685 Total Questions
1
Question
The data below shows 30-day readmission rates for heart failure patients by the primary language
spoken and by gender with 95% confidence intervals in parentheses. Which group should be the
priority target for reducing disparities in readmission rates?

Exhibit
Options
A Arabic-speaking females
B All Arabic speakers
C Russian-speaking females
D All Russian speakers
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2
Question
A management team is reviewing their near-miss data collectively to identify potential areas of improvement. Which high-reliability principle is being demonstrated?
Options
A Deference to expertise
B Reluctance to simplify
C Preoccupation with failure
D Sensitivity to operations
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3
Question
The strategic plan for an organization calls for expansion of information technology. The following information is available:
If equal weight is given to each consideration, which of the following options should be the primary
choice?
Options
A Option A
B Option B
C Option D
D Option C
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4
Question
Organizations with a positive safety culture are best characterized by
Options
A mutual trust.
B self-directed teams.
C efficient staff.
D anonymous reporting.
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5
Question
During development of a clinical pathway, a quality professional should
Options
A evaluate peer review committee findings.
B consult peer-reviewed evidence.
C implement best practice alerts.
D gather patient outcome data.
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