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Certified Professional in Healthcare Quality Examination (CPHQ) - NAHQ Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
685 Total Questions
1
Question
A healthcare quality professional has been asked to evaluate the integrity of the data used for physician scorecards. When the data abstractors are asked to review physician A's charts, they each report back conflicting information on the physician’s performance. The results are as follows:
Abstractor 1: Compliance = 85%
Abstractor 2: Compliance = 75%
Abstractor 3: Compliance = 100%
This most likely indicates a problem with
Options
A Data definition
B Interrater reliability
C Review tool validity
D Sampling selection
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2
Question
Which of the following is the best approach tomotivate stakeholders across the care continuum to take action?
Options
A Release national benchmarks.
B Use patient storytelling.
C Publish unblinded outcome reports.
D Develop interactive dashboards.
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3
Question
The primary reason to use a critical path is to
Options
A Decrease incident reports
B Improve the delivery of service
C Develop mandated contracts
D Change third party reimbursement
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4
Question
Which of the following is essential for effective functioning of a Quality Council?
Options
A Standardized formats for reporting and minutes
B An annual meeting calendar with attendance expectations
C A defined quality improvement structure and plan
D Written job descriptions for members of the group
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5
Question
The data below shows 30-day readmission rates for heart failure patients by the primary language
spoken and by gender with 95% confidence intervals in parentheses. Which group should be the
priority target for reducing disparities in readmission rates?

Exhibit
Options
A Arabic-speaking females
B All Arabic speakers
C Russian-speaking females
D All Russian speakers
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