Selling HP Personal Systems Services 2018 (HP2-H65) - HP Actual Exam Questions
Last updated on April 25, 2026
In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested?
HP Care Pack Central
HP Sales Central
HP Support Center
HP Channel Services Network
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Which tool allows a customer to see the recommended services for their selection of hardware on your e-commerce website?
HP Support Center
HP Cross Sell Solution
HP Cirrus
HP Sales Central
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A customer wants to keep existing hardware with a higher level of support. Their hardware can be supported for one more year. There is a trigger for contract. Which renewal option should you recommend?
propose Accidental Damage Protection
extend with a standard or custom service contract
extend with Post-Warranty Care Pack
protect new hardware with different HP Services
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How do HP Services help customers save money and simplify processes? (Select two.)
They cover 80% of out-of-warranty repairs.
They provide free delivery.
They cover in-warranty devices from non-HP brands.
They limit unexpected costs.
They enable customers to concentrate on core business activities.
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Which types of HP Services contracts are available to your customers? (Select two.)
Adjustable
Transactional
Standard
Durational
Custom
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