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Apple Device Support Exam (SUP-2025) (Apple-Device-Support) - Apple Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
216 Total Questions
1
Question
Which are two requirements to sync Safari profiles automatically between devices? (Select two.)
Select 2
Options
A Contact Key Verification
B Safari turned on in the iCloud section of Apple Account settings
C Devices with the same Sign-In & Security settings
D Two-factor authentication
E Devices signed in using the same Apple Account
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2
Question
Which of these steps should you complete if your iPad fails to back up to iCloud?
Options
A Confirm that Bluetooth is turned on.
B Verify that enough space is available in your iCloud storage.
C Verify that your iPad has a device passcode and is unlocked.
D Ensure that you’re signed in with your Managed Apple Account.
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3
Question
Your MDM administrator set a Recovery Lock on your supervised MacBook Pro. What additional steps must you complete to start your MacBook Pro in macOS Recovery?
Options
A Take the Mac to an Apple Authorized Service Provider with proof of purchase.
B When prompted, enter the recoveryOS password.
C Enter the Recovery Lock password in System Settings > General > Startup Disk, then restart.
D When prompted, enter the Bypass Key.
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4
Question
Scenario You're troubleshooting a third-party app that frequently quits on your Mac. You've determined that the issue occurs across all user accounts.

What should be your next step in troubleshooting the app's issue?
Options
A Upgrade to the latest version of the app.
B Remove the -/Library/Preferences/application name preference file.
C Create a new file.
D Reinstall or upgrade macOS.
E Troubleshoot application preferences.
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5
Question
Which folders normally appear at the root level of the storage volume in the Finder on a Mac?
Options
A Library, Network, System, and Volumes
B Documents, Library, System, and Users
C Applications, Library, System, and Users
D Applications, Documents, System, and Users
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