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Certified Implementation Specialist – Service Mapping Exam (CIS-SM) - Servicenow Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
106 Total Questions
1
Question
In ServiceNow Discovery, which one of the following ports is used during the Port Scan phase?
Options
A TCP Port 135
B TCP Port 136
C UDP Port 23
D UDP Port 22
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2
Question
Which one of the following describes when the MID Server config.xml file is read and used?
Options
A MID Server application stop
B Config.xml file created and saved
C Config.xml file updated and saved
D MID Server application start
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3
Question
Using Pattern Designer, when configuring the first step in an Identification Section, which one of the following is considered a good practice?
Options
A Use a Parse file operation to extract necessary information from a configuration file
B Check if connectivity variables are defined
C Create a table for the process parameters
D Use a Match operation on the process executable or command variable
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4
Question
A customer has recently placed check scanners in some of their branches across Europe. The scanners send the scanned images of the checks to the bank's data center through a web service that goes through an F5 load balancer. The images then go through the bank's Apache web servers and are processed by an application server named ImageSmart. Eventually, the images are stored in a cluster of Oracle databases. The bank's tellers log into ImageSmart through a Citrix Portal and have the capability to review the checks and approve them.

Which one of the following represents most accurately how many business services and entry points are involved in this process?
Options
A Two services and one entry point
B One service and one entry point
C Two services and two entry points
D One service and two entry points
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5
Question
Which of the following are methods used to initiate discovery on a service? (Choose three.)
Select 3
Options
A Map services based on Assets stored in the CMDB.
B Map a single service defined by configuring an entry point.
C Map services suggested by the discovery of MID Servers in an enterprise.
D Map multiple services by importing entry points from a CSV file.
E Map multiple services suggested by Service Mapping by discovering the load balancers in an enterprise.
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