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Salesforce Certified OmniStudio Consultant Exam (Plat-Con-201) - Salesforce Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
143 Total Questions
1
Question
A company is designing a new console for contact center agents. The cards in the console need to display the following:

• "Open" cases with case description, case open date, case type, assigned to and priority fields. Open
should be highlighted with a red border.

• "Awaiting Closure” cases with case description, last action taken date, resolution, approval reason
for closure, and assigned to fields. These cases should be highlighted with a grey border.

• "Closed" cases with case description, resolution, case closed date fields with alink to duplicate
cases. All cases will be fetched using a single DataRaptor.

How should the consultant design the FlexCard solution to meet these requirements?
Options
A Using card session variables and multiple FlexCards
B Using card filter and a single FlexCard with multiple flyouts
C Using card session variables and a single FlexCard with multiple flyouts
D Using card filter and multiple FlexCards
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2
Question
A business implements several OmniScripts and requests a design review to identify possible improvements. During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labelsand input elements.

What can the consultant recommend to improve these OmniScripts?
Options
A Create new versions of the OmniScripts to collect the address information.
B Create a reusable OmniScript to update address information.
C Use a DataRaptor Transform to standardize the data format.
D Add an address typeahead element to all the OmniScripts.
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3
Question
A business process needs to perform a multi-step calculation on each contact record in a list. Using an Integration Procedure to process the list, what feature can be used to meet this requirement?
Options
A Loop Block
B Batch Action
C Conditional Block
D DataRaptor Transform Action
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4
Question
A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product that is passed to the OmniScript with product details including the unit price, and specifies the grade (A, B, C, D,
Select 2
Options
A DataRaptor Transform
B Expression Set
C and size (Small, Medium, Large, X-Large). The process should use the grade and size to look up a discount factor, then multiply the unit price by that discount to return the quote. Which two tools should be used to meet these requirements?
Choose 2 answers
D Decision Matrix
E DataRaptor Extract
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5
Question
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application. In this scenario, which three FlexCard features should the consultant recommend? Choose 3 answers
Select 3
Options
A Custom Styles
B Actions
C Data tables
D Newport Design System
E Menu elements
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