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Salesforce Certified Platform Administrator II (Plat-Admn-301) - Salesforce Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
222 Total Questions
1
Question
Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK's B2C customers are employed at its larger customer accounts and should be tracked under both.

Which two options will CK need to use to manage its customers' accounts? Choose 2 answers
Select 2
Options
A Campaign Members
B Leads
C Contacts to Multiple Accounts
D Person Accounts
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2
Question
An administrator has been asked to enable permissions for users on the account services team to be able to edit and change ownership of Accounts owned by any of the team members.

What should the administrator configure?
Options
A Enable Account Teams and grant Read record-level access to account team members for the Account object
B Create a Sharing Rule on the Account object for all members of the account services role to have Read/Write access.
C Update the profile Account object to Modify All.
D Set organization-wide sharing for Account as Public Read Only.
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3
Question
An administrator at AW Computing is trying to track the login history for a specific user. The AW
Computing org has 150,000 users and multi-factor authentication (MFA) is enabled and enforced for
all users. In reviewing the Identity Verification History data, the administrator is unable to find any information for the mentioned user. The user used to log in regularly but has been inactive this quarter.

Which two reasons explain why the user's data is missing from Identity Verification History? Choose 2 answers
Select 2
Options
A The last 6 months worth of data is stored in the Identity Verification History.
B User belongs to a specific role for which identity verification data is not stored.
C Identity Verification History stores the last year's worth of data.
D Up to 20,000 records of users' identity verification attempts are stored.
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4
Question
Cloud Kicks wants its sales reps to always use the same full zip code format with a hyphen where applicable.

What should the administrator implement to help ensure consistent formatting?
Options
A Add a help text instructing the sales rep on how to enter this field.
B Add a quick create function for the sales reps to use.
C Edit the standard field length to five characters.
D Create a REGEX function to use in a validation rule on the field.
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5
Question
Soles reps at AW Computing hove asked the Administrator to help them close deals faster on the Salesforce mobile app when they're in the new. They want to be able to quickly close an opportunity and have key fields, like status, pre populated to Closed Won.

What should an administrator create to achieve this?
Options
A Enhanced Related Lists
B Global Quick Action
C Lightning Component
D Object-specific Quick Action
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