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Senior Professional in Human Resources (SPHR) - HRCI Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
280 Total Questions
1
Question
When arbitrators review issues in a labor dispute, careful consideration is given to:
Options
A written agreements and past practice
B written transcripts of negotiation sessions
C past grievances and resolutions
D conditional offers previously rejected
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2
Question
An employee with previously good attendance and performance reviews is exhibiting increased incidences of tardiness, absenteeism, and mistakes. The manager suspects that the employee may have a drinking problem. In investigating this situation, the first consideration is to:
Options
A Conduct co-worker and supervisor interviews related to the employee’s behavior
B Verify that the employee has signed an acknowledgment of receipt of organizational policies
C Evaluate the employee’s conduct and behavior against performance and disciplinary standards
D Conduct “for cause” substance testing and refer to the EAP
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3
Question
Assessing alignment between the organization's vision and HR processes can best be achieved by:
Options
A Requiring compliance monitoring
B Coordinating an external audit
C Conducting exit interviews
D Engaging with stakeholders
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4
Question
To effect a change in organizational culture, HR must define the desired culture, prepare and implement action plans, and
Options
A Eliminate undesirable behaviors
B Create a promotional campaign
C Model the desired outcome
D Measure results
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5
Question
An organization with a collective bargaining unit is proposing changes in the way that supplemental unemployment benefits are administered. Which of the following is a primary participant in the discussions on the proposed changes?
Options
A Corporate counsel
B Federal lawmakers
C Union official
D Department of Labor (DOL)
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