Avaya IP Office Platform Configuration and Maintenance Exam (78200X) - AVAYA Actual Exam Questions
Last updated on April 11, 2026
Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?
IMAP
TAPILink Lite
UMS
Outlook Plugin
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A customer has given six employees the ability to hot-desk for when they come into the office. When they log off, their calls will go to their voicemail boxes. Employees want to retrieve their voicemail while out of the office. How should you set up DDI/DID to achieve this?
DDI/DID to their Login code
DDI/DID number to their Extension
DDI/DID to the short code feature “Voicemail Collect”
DDI/DID to a Voicemail module “Recording”
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A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not able to add a 10th person to a Scopia video conference. What can be the problem?
The 10th participant does not have video capabilities on their PC.
Scopia is limited up to 9 participants.
The 10th participant entered an incorrect Scopia session number.
They are only licensed for 9 users.
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Which outcome can be prevented with a correctly configured multi-site SCN solution?
tromboned calls
oversubscribed VMPro ports
compromised ACD routes
oversubscribed VoiceMail storage
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If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold?
a double bleep tone
silence
ringing
an automated voice saying “Please Hold”
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