Avaya Workforce Optimization Select Implementation and Support Exam (7765X) - AVAYA Actual Exam Questions
Last updated on April 11, 2026
Which two ways can the Privileges for a set of employees be modified, without disturbing the privileges defined for other employees belonging to the same Role? (Choose two.)
Modify privileges for each employee.
Create a role with a new set of privileges, and associate the employees.
Modify the privileges at Role level.
Modify privileges for the selected employees in bulk.
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Which action is not required for an IP Office Contact Center deployment?
Configuring the switch IP address
Enabling TAPI3 Tracing
Installing TAPI3 Driver
Installing TSAPI Driver
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Which Encryption algorithm is used for call encryption in Avaya Workforce Optimization Select 5.0?
RSA 256-bit
AES 1024-bit
AES 256-bit
RSA 1024-bit
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When voice packet processing specific issues are observed, which three actions will help troubleshoot the problem? (Choose three.)
Delete WinPcap Library from system.
Restart recorder components.
Monitor the recorder packet filter string configuration.
Inspect the voice NIC IP address configuration.
Check for voice traffic using tools like 'wireshark'.
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The error message displayed is: "You cannot play this interaction as the audio could not be loaded either because of unsupported file format or server/network failure." Which action is not a valid troubleshooting step to help resolve the error?
Check if the user has permission to play the Interaction.
Check if the file is available in the storage location.
Check if the Media Manager service is running.
Check if the browser supports HTML5.
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