Avaya Aura Call Center Elite Implementation Exam (7392X) - AVAYA Actual Exam Questions
Last updated on April 11, 2026
A customer wants to routinely monitor their vectors for unexpected results. How should they monitor their results?
Use the display events command in the Communication Manager.
Use the lint history command in the Communication Manager.
Use the System Maintenance > Reports > Error Log Report in the Call Management System.
Use the Exceptions > Reports > Vector Exceptions in the Call Management System.
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Which two Vector Variable types are strictly global in scope? (Choose two.)
ani
value
collect
dow
Stepcnt
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A customer wants to configure their call center for emergencies. Which action would you advise the call center supervisor to use to configure an alternate call path In case of a disaster?
Set a feature access coda that detects a power outage and reroutes calls automatically.
Set a vector directory number with a collect type variable.
Set a value variable and change the value assigned using a feature access code.
Set a trunk group and change the trunk number using a variable.
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A call center where agents handle customers with account numbers Is using Call Center Elite. The call center wants to offer a survey to customers who complete their tasks to determine the level of service they have received. Which feature would you suggest when the call center offers a survey to the people who have called?
VDN Return Destination
VDN Interflow
VDN Vectors
VDN Override
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Which option describes a feature access code?
any group of 1 to 4 digits which can include asterisk (') and pound (#) signs at the beginning
any group of 1 to 6 digits
any group of 1 to 4 digits where an "(asterisk) can appear anywhere
any group of digits and asterisks (*) or pound signs (#)
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