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Certified Manager of Quality/Organizational Excellence (CMQ) - ASQ Actual Exam Questions

Last updated on April 11, 2026

97% Exam Compliance
348 Total Questions
1
Question

What is the first step a process owner must take in order to create a written process?

Options
A

Define the current process

B

Provide quality training to all process workers

C

Identify the problems in the current process

D

Allocate resources for a cross-functional improvement team

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2
Question

In project management, the sequence of activities that represents the longest period to finish the project is known as the

Options
A

slack Time

B

critical path

C

optimistic time

D

pessimistic time

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3
Question

A cross-functional team has made improvements on a process and the points on an R chart for that process are now consistent and close to the centerline. Which of the following steps would be appropriate for the team to take next?

Options
A

Test the new process in another, similar area

B

Reward the process operators

C

Revise the control limits on the process

D

Look for special causes in the process

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4
Question

The metrics and goals for driving organizational performance should be established on the basis of

Options
A

key customer and supplier input

B

strategic planning output

C

employee survey results

D

quality staff research

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5
Question

Rank in order, from first to last, the following list of steps a quality manager should take to anew quality Program. 1. Develop goals 2. Develop the plan 3. Assess needs 4. Execute the plan

Options
A

2, 1, 4, 3

B

2, 4, 1, 3

C

3, 1, 2, 4

D

3, 2, 1, 4

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