Logo ExamsQA
Exit
Official Bank 0/63

Avaya Aura Call Center Elite Implementation Exam (7392X) - AVAYA Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
63 Total Questions
1
Question
When a customer upgrades from Basic Avaya Call Center to Avaya Aura® Call Center Elite, which three features are added? (Choose three.)
Select 3
Options
A Hunt Group
B Advocate
C Call Management System (CMS)
D Agent Selection (EAS)
E Service Level Maximize
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

2
Question
Which properties of the call center must be configured so that hunt groups are treated as skill hunt groups for the Automatic Call Distribution (ACD)?
Options
A Hunt groups are set to be skill hunt groups if the ACD Is set to no, and if Expert Agent Selection is
B Hunt groups are set to be skill hunt groups If ACD Is set to yes, and Expert Agent Selection is set to
C Hunt groups are set to be skill hunt groups if the ACD is set to no, and If Expert Agent Selection is
D Hunt groups are set is set to no.
yes.
set to yes.
set to no.
to the skill hunt groups if the ACD is set to yes, and if Expert Agent Selection
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

3
Question
Which two statements about Automatic Call Distribution (ACD) with Expert Agent Selection (EAS) disabled are true? (Choose two.)
Select 2
Options
A Splits could be measured by Basic Call Management System (BCMS).
B Agents could be logged in to 20 splits maximum.
C After an ACD-call, an agent will automatically change its state to AUX.
D Agents should log in manually to each split.
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

4
Question
How can an Installer Identify If a customer has the Avaya Aura® Call Center Elite package?
Options
A Check the Feature-Related System Parameters and search for the Call Center Elite field.
B Check the System-Parameters Customer-Options Form and search for the EAS field.
C Check the System-Para meters Customer Options Form and search for the Call Center Elite field.
D Check the System-Parameters Customer-Options Form and search for the Vectoring (3.0 Enhanced) field.
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

5
Question
Refer to the exhibit.

Exhibit

Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable “A”?
Options
A 3876
B 876549432
C 87654
D 9432
Discussion (0 comments)

to join the discussion

Community Discussion

No discussions yet. Be the first to ask!

Finish Practice?

Are you sure you want to finish? This will end your practice session.