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Avaya Aura Call Center Elite Support Exam (7492X) - AVAYA Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
83 Total Questions
1
Question
Which of the following provides centralized control and visibility at every level of the deployment of Avaya Aura® Call Center Elite Multichannel in a virtual environment?
Options
A Elite Multichannel
B vSphere
C Vmware
D vCenter
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2
Question
Refer to the exhibit. The reply-best vector command is applied to which BSR VDN/Vector?
Options
A Interflow vector
B Adjunct Vector
C Status Poll Vector
D Primary Vector
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3
Question
A customer wants to routinely monitor their vectors for unexpected results.

How should they monitor their results?
Options
A Use the Exceptions > Reports > Vector Exceptions in the Call Management System
B Use the display events command in the Communication Manager
C Use the System Maintenance > Reports >Error Log report in the Call Management System
D Use the list history command in the Communication Manager
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4
Question
Which set of Vector Directory Number (VDN)/Vector types are used for multi-site Best Service Routing (BSR)?
Options
A Status poll, Interflow, and 1st available
B Primary, Status poll, and Interflow
C Interflow, Outflow, and 1st Available
D Primary, Status poll, and Outflow
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5
Question
If your software is not working, what is the best practice to determine how to fix the concern?
Options
A Monitor logs and alerts for Information for a few months to determine the problem.
B The ability to get the software running immediately will solve all business needs.
C Do a root cause analysis and gather information to solve the problem to prevent future Issues.
D Use the nine disciplines associated with troubleshooting to identify and describe the problem.
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