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Avaya Aura Call Center Elite Support Exam (7492X) - AVAYA Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
83 Total Questions
1
Question
In a multi-site Best Services Routing (BSK) configuration, what is the purpose of the Status Poll vector?
Options
A The vector queues the call to the resource that is likely to provide the best service.
B The vector compares skills at its location and replies to the origin server with information on the best of these skills and estimated wait times (EWT).
C The vector is activated when the given remote server is the best available.
D The vector contacts the specified remote servers, and collects information from that remote server.
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2
Question
What are three advantages of the Avaya Customer Experience Virtualized environment? (Choose three.)
Select 3
Options
A Lowers operational expenses
B Enables businesses to scale rapidly
C Requires fewer servers
D Enables capital equipment expenditures
E Divides up resources among different locations
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3
Question
Refer to the exhibit.

Exhibit

Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1 at 10:00?
Options
A The call will be routed to 2049
B The call will be disconnected
C The call will be routes to 2048
D The call will queue to skill 1
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4
Question
Refer to the exhibit.

Exhibit

Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable “A”?
Options
A 87654
B 9432
C 876549432
D 3876
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5
Question
When deploying virtual environments, what factors should you consider for your virtual server?
Options
A Configure resources in a way that you can monitor their performance regularly
B Configure resources for traffic or performance for an average day
C Configure resources where the virtual appliances are on the same host if possible
D Configure resources on as many separate partitions as possible
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