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CompTIA A+ Certification Exam (220-1201) - Ali baba Exam Questions

Last updated on June 20, 2026

97% Exam Compliance
312 Total Questions
1
Question
A network printer does not release a user's final print job from the queue, but the user's other print jobs successfully printed a few moments before. Other users can print without issues. Which of the following should the user check first to solve the issue?
Options
A If the print queue is full and will not allow additional jobs
B If the print job is configured to a tray or manual feed
C If the printer has stopped due to empty trays
D If the computer and printer are connected to the same network
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2
Question
A technician wants to upgrade a computer to a new Windows version. The Windows Upgrade Advisor states that the computer is not compatible with the new Windows version due to a lack of TPM 2.0 support. Which of the following should the technician do next?
Options
A Perform a clean Install of the new Windows version.
B Enable the module in the UEFI BIOS.
C Implement BitLocker on the computer.
D Install an HSM in the computer.
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3
Question
A small company recently added VoIP through its ISP. Users report intermittent call quality issues during peak hours. Which of the following steps should the IT administrator take to solve the issue?
Options
A Install a shielded network cable.
B Configure the VLAN to split services.
C Increase the VoIP bit rate.
D Route calls through a gigabit port.
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4
Question
An end user reports that their laptop has a blank screen. A technician observes the keyboard lights are on, and the fan is running. Which of the following should the technician do next?
Options
A Replace the inverter
B Check the display ribbon cable.
C Connect to an external monitor
D Contact vendor support
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5
Question
Which of the following DNS records displays the destination of incoming email on a domain?
Options
A MX
B CNAME
C AAAA
D TXT
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